Data Owner & Engineer - Telemarketing

We’re looking for a Data Engineer & Owner - Telemarketing to join us at Telia.

We are seeking a data engineer to join and further strengthen our Commercial Development organization. You will be part of a forward-looking and high-impact analytics team focused on winning in the consumer market through data-driven, customer-centric innovation.
 

Consumer Analytics is a strategically critical function consisting of a specialized team of ten highly skilled professionals, including data engineers, data scientists, martech engineers, and data analysts. The team plays a central role in shaping the commercial agenda by delivering advanced insights, predictive models, and decision support that enable sustainable growth and competitive advantage.
 

What you’ll do:
 

As Data Engineer & Owner, you will be responsible for the telemarketing data domain and the martech capabilities that power outbound sales. This is a "Builder" role in a greenfield setting - you are architecting the logic and flow of leads for our entire outbound operation.

• Own the Telemarketing Domain: Structure core concepts including lead prioritization, contactability, agent performance, and outreach outcomes into reusable data products.

• Achieve List Management Excellence: Develop the logic and "engine" for best-practice list management across brands, products, and customer segments.

• Manage Domain Evolution: Establish governance for onboarding operational sources like dialers/contact center platforms, lead sources, and campaign lists.

• Secure Compliant Data Flows: Partner with IT to ensure data is ingested and routed with "compliance-by-design," including strict validation and monitoring.

• Enable Activation & Feedback Loops: Ensure call lists and triggers are reliable for daily operations and create loops where call outcomes (conversion, reachability) instantly update the data domain.

• Drive Trust & Measurement: Ensure consistent metrics across all outbound tools, making the domain the undisputed "Source of Truth" for sales reporting.

What will help you thrive in this role:

• Technical Seniority: 4+ years in Data/Martech Engineering delivering operational data products (SalesOps, Fintech, or Telecom).

• Modern Stack Mastery: Hands-on expertise in Python, Snowflake, Advanced SQL, and Dataiku for building and managing operational workflows.

• Transformation & Orchestration: Proven experience using dbt for data modeling and Airflow to automate complex lead-routing pipelines.

• Activation & Integration: Experience integrating warehouse data with outbound channels and operational tools (Dialers, CRMs, or Lead Routing engines).

• Engineering Standards: Version control using GitHub and the ability to establish documentation and "ways of working" from scratch.

• Compliance & Privacy: Expertise in managing "Do Not Call" (DNC) lists, consent/permissions, and ensuring GDPR-compliant sales outreach.

• Data Quality Ops: Practical knowledge of data observability and reconciliation to ensure "bad data" never reaches a call agent.

• Stakeholder Leadership: Ability to bridge the gap between Contact Center Ops, Sales Leads, and IT to deliver activation-ready data products.

Join us to shape smarter living for people, businesses, and the planet

At Telia, we’re a team of 15 000 colleagues across the Nordics and Baltics, passionate about technology and connectivity. As a Leading Telecommunications Operator & Climate Leader, we drive change with large-scale, impactful projects while building a sustainable, inclusive world.

Here, you can grow your skills, lead meaningful projects, and thrive in a supportive, diverse environment. Whether you’re taking your first step or your next, Telia is a place to grow, belong, and make a real impact.

What we offer

When you join us, you'll receive a comprehensive benefits package tailored to your local market, opportunities for remote work, and more. You'll also have the chance to earn a bonus based on your performance and Telia's results.

Ready to make better happen?

We look forward to receiving your application by 2025-02-22. Please note that we might close the position earlier if we find the right candidate, so don’t wait too long to apply!

If you’re selected for the next stage, you’ll be contacted by our Talent Acquisition Partner. Background and reference checks will be part of the process.

Want to know more about this role? Please reach out to Ola-Jo Semb at [email protected].

Equal opportunities

At Telia, we recognize talent by professional skills and growth potential. We champion diversity, ensuring every individual’s needs are met, regardless of disability, gender, age, nationality, sexual orientation, or social status. Together, we’re dedicated to fostering an inclusive work environment where your uniqueness is our strength.

Join us and let’s make better happen - together!