IT Portfolio Manager at Viking Travel Care

About the company
Viking Travel Care assists travelers and expatriates worldwide on behalf of travel insurance companies. We coordinate assistance for Nordic travelers, and with the help of our global network of medical providers and partners, we assist 24/7 365 in everything from minor travel-related incidents to complex medical emergencies.

Viking Travel Care is part of the Viking Assistance Group, a leading Nordic provider of roadside assistance, vehicle-related services and assistance. Viking has offices in Oslo, Stockholm, Copenhagen, Helsinki, Torrevieja and Fuengirola in Spain.

Role Overview
The IT department delivers technology services to Viking Assistance Group. This is a dedicated IT Portfolio Manager role at Viking Travel Care, responsible for overseeing the development and optimization of our travel assistance services. You will collaborate closely with Travel Care management and specialists to define product vision, prioritize enhancements, and lead cross-functional efforts that drive operational excellence and business growth. Your focus will be on identifying opportunities for improvement, managing the product backlog, and ensuring the successful implementation of scalable solutions that deliver value to our customers. The role reports to the Group CTO. Work location is Oslo, but Torrevieja or Fuengirola in Spain may also be an option.

Key Responsibilities

• Product and portfolio roadmap and vision

• Oversee the strategic planning, development, and management of the IT portfolio to ensure alignment with business objectives and customer needs.

• Manage and prioritize the product backlog, ensuring effective resource allocation and timely delivery of key initiatives. 

• Coordinate project activities, including planning, stakeholder engagement, and status reporting, to drive successful project outcomes. 

• Monitor and evaluate the performance of IT solutions. 

• Ensure documentation and optimization of core processes in collaboration with medical and administrative teams. 

• Ensure IT portfolio compliance with GDPR and other relevant data protection regulations. 

• Collaborate with finance and operations teams to design, implement, and maintain financial processes within IT systems.
  

Qualifications

• Bachelor’s degree in IT, Computer Science, or related field. 

• Experience with multi-national business processes 

• Experience in IT project/portfolio management, system architecture or similar roles. 

• Familiarity with IT systems, enterprise architecture, governance frameworks, and portfolio management tools. 

• Certifications: PMP, PgMP, or Portfolio Management Professional (PfMP) or similar preferred. 

• Background in software engineering or similar preferred. 

• Excellent communication and collaboration skills across functions and levels.  

• Fluent in English. Nordic language skills are a plus but not required.  

Personal Attributes

• Curiosity and eagerness to learn

• Problem-solving mindset

• Attention to detail

• Good communication skills

• Team player and collaborative attitude

• Adaptability to changing requirements

• Time management and organizational skills

• Growth mindset (open to feedback and improvement)

• Basic technical confidence (comfortable with coding fundamentals)

• Proactive in asking questions and seeking help when needed

We offer

• A role with impact - your work will shape how Viking Travel Care operates and grows.  

• A unique opportunity to combine IT product development with commercial thinking in the travel assistance sector.  

• Collaboration with teams in Spain and at the HQ in Oslo.  

• A collaborative and supportive work environment.

• Nordic working flat structure, equality, autonomy, and direct communication style.  

• Professional growth, competitive salary, and benefits.  

Work conditions

• Employment: Permanent, full-time

• Location: Oslo, but our offices in Torrevieja or Fuengirola in Spain may also be an option

• Some travel is to be expected

• Start date: As soon as possible / to be agreed
  
  

Interested in this position?
Please submit your cover letter and CV latest by March 15, 2026.

We look forward to hearing from you!