Key Account Manager, KAM - URSAPHARM

Are you ready to make a real difference to eye health in Norway? Join URSAPHARM – and make customers feel truly seen.

For more than 50 years, URSAPHARM has been turning innovative pharmaceutical ideas into successful medicines and medical devices. Today, as a medium-sized international group, URSAPHARM is a market leader in Dry Eye therapy across several countries. We operate in over 80 markets worldwide, with subsidiaries in Europe and India. Founded in 1974, URSAPHARM remains family-owned and employs over 1,000 people. The company culture is defined by a “can-do” attitude, supportive leadership and a clear focus on progress.

URSAPHARM Nordic is now in an exciting phase of expansion, with significant growth potential in the Dry Eye segment. Over the past year, we have established direct sales in the Nordic region and quickly secured a strong market share. Sales are rising rapidly, and we are now strengthening the Norwegian sales team – making this the perfect moment to come on board.

Key Account Manager

As Key Account Manager in Norway, you play a pivotal role in the Nordic commercial team, helping bring relief to Dry Eye sufferers. The premium products are highly regarded by KOLs and are first choices for many customers in the Nordics. There is still plenty of room for growth, and with a strong, well-regarded portfolio and new products on the horizon, this is an exciting moment to make an impact.

We are looking for someone with proven sales experience in a customer-facing role, preferably in the pharmaceutical/OTC sector, and with knowledge of local market regulations and healthcare systems. The ideal candidate is driven, innovative, and passionate about sales and problem-solving. You are independent, solution-oriented, and commercially minded, able to focus on overarching goals and strategies.

You should thrive in a small organization, work well with different customer groups, collaborate with the team, and confidently represent products while turning opportunities into business. Enthusiasm, energy, and a hands-on approach are key to success. Key Account Manager reports to Nordic Sales Director. The role is home-based, preferably in the Oslo region.

Main responsibilities

• Maximise the value and recognition of URSAPHARM’s product portfolio

• Drive the entire sales process independently

• Provide consultative selling and service; educate, advise and support customers in product use

• Manage and follow up with key accounts in line with agreed strategies and objectives to ensure long-term growth

• Assess customer needs to identify new business opportunities

• Represent URSAPHARM at conferences and meetings, delivering relevant product and therapeutic information

• Maintain accurate customer records and complete all administrative tasks promptly in accordance with company standards

• Achieve commercial goals relating to sales and market share

• Contribute to a collaborative and supportive team spirit across the organisation

Key requirements

• Relevant academic background in science, healthcare or economics

• Proven sales experience in a customer-facing role, preferably within pharmaceuticals or OTC

• Familiarity with local market regulations and ability to navigate the healthcare system

• Experience of working with pharmacies and/or opticians is an advantage

• Strong track record in building customer relationships and developing markets, both independently and as a team player

• Open-minded, pragmatic and entrepreneurial approach

• Results-driven with the ability to identify opportunities and develop solutions that create value for customers

• Excellent communication skills in both Norwegian and English

Step into a company on an exciting path forward, where your skills fuel progress, your contributions are celebrated, and you help shape the future.

Please apply through: haegercarlsson.com

Questions are answered by: Jukka Polojärvi +358 40 594 8297, [email protected]