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Online Shopping Virtual Assistant

icon building Company : Talentpop App
icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

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Job Description - Online Shopping Virtual Assistant

Join Our Team as an Online Shopping Virtual Assistant!

Are you passionate about delivering exceptional customer experiences? We’re a fast-growing e-commerce company looking for a detail-oriented and sales-savvy Online Shopping Virtual Assistant to support our customers and ensure a seamless shopping journey. If you have a knack for customer service, enjoy assisting shoppers, and are comfortable with e-commerce platforms, we want you on our team!

How to Apply:
APPLICATION LINK: bit.ly/tpcustomerservice
APPLICATION CODE: BC-JAZZHR
(Only applications submitted through this link will be considered.)
 

What You’ll Do:

  • Assist customers via phone, email, live chat, and SMS with inquiries, orders, returns, and refunds.
  • Provide personalized product recommendations and resolve shopping-related concerns.
  • Track and manage orders, ensuring timely updates and resolutions.
  • Identify opportunities to upsell and cross-sell products to increase customer satisfaction and sales.
  • Maintain accurate customer records and feedback to enhance the overall shopping experience.
  • Collaborate with the team to suggest improvements based on customer insights.


What We’re Looking For:

  • Minimum of 1 year of experience in customer service, sales, or e-commerce.
  • Strong communication and problem-solving skills.
  • Familiarity with e-commerce platforms like Shopify and CRM tools.
  • Sales-oriented mindset with the ability to suggest relevant products.
  • Highly organized with strong attention to detail.
  • Ability to thrive in a fast-paced remote work environment.
     

What We Offer:

  • $5/hour plus commissions and annual increases
  • Paid time off and health insurance.
  • Performance and recognition incentives.
  • Permanent work-from-home setup.
  • Career growth opportunities in a rapidly expanding e-commerce company.
     

If you’re ready to help shoppers enjoy a smooth online shopping experience, apply today!

Original job Online Shopping Virtual Assistant posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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