Platform Adoption Lead

This Platform Adoption Lead is an opportunity to join one of the most innovative
technology companies in the energy sector. Working alongside cloud computing developers, 3d visual designers and industry technical authorities, you will be part of a dynamic team supporting the development and delivery of cutting-edge, digital applications for the energy industry. 

In Norway, we work with some of the most dynamic and digitally engaged energy companies.

Thisrole will involve working closely with these operators, partners, suppliers and industry groups to support and
drive their digital roadmaps. 

The Role 

There are three core pillars to the FutureOn
Platform Adoption Lead role:  

• Serving as an onsite product Subject Matter Expert to our customers in Oslo and Stavanger, driving adoption of
  FieldTwin platform and its integration into customer business workflows 

• Acting as a consistent technology thought leader throughout the customer adoption, onboarding and integration of existing customer datasets and tools.  

• Taking part in the delivery of services in a value-added professional services capacity, consulting, training or workshops.  

The Company 

FutureOn began with a question: why should energy companies wait months to design fields when technology could make it happen in weeks? 

Founded in 2016, we set out to create something different than the traditional tools and isolated workflows. We envisioned a platform where engineering teams could work together in real time, seeing their designs come to life instantly. 

Today, FieldTwin helps the world’s largest energy companies visualize, design and collaborate on their critical infrastructure projects, from offshore fields to wind farms, all in one unified platform. 

Duties 

• Support regional customers in collaboration to deliver expert services and ensuring solution success 

• Work with the Sales and Customer Success teams to define solution scopes with respect to new services and integration requirements  

• Demonstrate & present FieldTwin
  use cases to new user and power user groups 

• Become a trusted advisor and look for new use cases and user groups  

• Provide onsite product expertise for FieldTwin users in the region 

• Work with the Customer Success, Support and Product teams to seamlessly manage the customer needs throughout the customer lifecycle  

• Build and maintain relationships with customers contributing to their ongoing success and satisfaction. 

• Drive technology adoption with new customers and capture potential requests/opportunities  

• Capture and contribute to Services best practices, share customer experience and feedback and lessons learned  

• Act as a consulting resource in the delivery of services – training, expert consulting, and integrations  

• Work with the Product Development team to:  

• Ensure accurate presentation of the product and roadmap to FutureOn customers 

• Provide regional insights into key customer challenges for Product & Integration roadmap planning 

• Work with Customer Success team to capture ideas and feature requests for internal evaluation and review  

Your Skills & Knowledge 

• Strong presentation and communication skills, both written and oral in English and Norwegian 


• Bridges technical and non-technical teams to deliver aligned solutions 

• Highly organized with strong prioritization and time management skills 

• Problem solving mindset  

• Creative & critical thinker with the ability to also think conceptually and practically  


• Comfortable working with digital platforms, data tools, and cloud-based systems 


• Customer-first mindset with a focus on delivering value and building trust 

• Proactive approach in identifying opportunities  

•  Adaptable and self-motivated in a fast-paced, small team environment 

• Skillset and capability to work autonomously whilst being managed from a different time-zone  

Your Qualifications & Experience 

• Experience in customer facing roles, particularly the delivery and support of software 

• Experience working in B2B SaaS and enterprise software desirable 

• Knowledge of subsea & offshore systems desirable 

• Experience working in a multi-disciplinary team  

• Bachelor’s degree in Engineering or similar  

• Computer Science elective desirable