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Finnish Speaking Customer Service - Athens, Greece

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Job Description - Finnish Speaking Customer Service - Athens, Greece

Join Patrique Mercier Recruitment JP as a Finnish-speaking customer service representative and take advantage of the wonderful opportunity to work in the vibrant city of Athens, Greece! In this role, you will be a key part of our customer support team, helping Finnish-speaking clients with their inquiries and ensuring they receive top-quality service. This position allows you to immerse yourself in Greek culture while using your language skills to make a positive impact in the travel industry. If you are passionate about customer service and are eager to work in a beautiful international setting, we want to hear from you!

Responsibilities

  • Provide outstanding customer support to Finnish-speaking clients through multiple communication channels, including phone, email, and chat.
  • Efficiently handle customer inquiries, troubleshooting issues, and providing relevant solutions.
  • Maintain comprehensive knowledge of the company’s products and services to assist customers effectively.
  • Document customer interactions and ensure accurate feedback is recorded in the company’s CRM system.
  • Collaborate with team members to enhance customer service strategies and share best practices.
  • Participate in training programs to continually improve your skills and service quality.
  • Offer suggestions for process improvements to ensure an exceptional customer experience.
  • Fluent in Finnish, both spoken and written; English proficiency is required.
  • Strong communication and interpersonal skills, with a passion for delivering excellent customer service.
  • Ability to manage time effectively and work independently in a fast-paced environment.
  • Excellent problem-solving abilities and attention to detail.
  • Previous experience in customer service or a related field is an advantage.
  • Familiarity with CRM systems and customer support platforms.
  • A positive attitude, adaptability, and a willingness to thrive in a multicultural workspace.
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
Original job Finnish Speaking Customer Service - Athens, Greece posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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