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Norwegian Customer Support Advisor | Delivery Services - Work In Greece

icon briefcase Job Type : Full Time
icon remote-alt Remote / Work from Home

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Job Description - Norwegian Customer Support Advisor | Delivery Services - Work In Greece

Mercier Consultancy MD is thrilled to offer a position for a Norwegian Customer Support Advisor specializing in Delivery Services, with the opportunity to work in Greece! In this role, you will be a key player in our customer support team, providing top-notch service to our Norwegian-speaking clients as they navigate our delivery options. If you're looking to combine your passion for customer service with an exciting role in a vibrant location, this is the perfect opportunity for you!


Key Responsibilities

  • Deliver excellent customer support to Norwegian-speaking clients through phone, email, and chat.
  • Assist customers with inquiries regarding delivery services, including order statuses, tracking, and delivery options.
  • Effectively manage and resolve customer complaints to ensure high satisfaction rates.
  • Maintain accurate records of customer interactions in our CRM system for future reference.
  • Work closely with logistics and warehouse teams to address customer issues and streamline processes.
  • Keep updated on company services, policies, and industry trends to provide informed support.
  • Fluency in Norwegian (both spoken and written) is essential; knowledge of English is an advantage.
  • Prior experience in customer support, especially within delivery or logistics, is preferred.
  • Strong communication skills with a focus on creating positive customer experiences.
  • Excellent problem-solving abilities, with a proactive approach to customer inquiries.
  • Familiarity with CRM software and customer service platforms is beneficial.
  • Ability to work effectively in a team environment while managing individual responsibilities.
  • A strong commitment to providing exceptional service and ensuring customer satisfaction.
  1. Competitive Monthly Salary
  2. Fully Paid Relocation Package
  3. 2 Extra Salaries Per Year
  4. Fully Paid Training
  5. Health Insurance
  6. And Much More...
Original job Norwegian Customer Support Advisor | Delivery Services - Work In Greece posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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