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Norwegian Speaking Customer Happiness Specialist

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icon remote-alt Remote / Work from Home

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Job Description - Norwegian Speaking Customer Happiness Specialist

Patrique Mercier Recruitment FR, a leading recruitment agency specializing in connecting talented individuals with outstanding opportunities in Greece, is excited to announce an opening for a Norwegian Speaking Customer Happiness Specialist. This role is vital in ensuring that our Norwegian-speaking customers receive unparalleled support and service, helping to foster a culture of customer satisfaction and loyalty.


Responsibilities

  • Act as the primary contact for Norwegian-speaking customers, providing assistance through various channels such as phone, email, and live chat.
  • Enhance customer satisfaction by addressing inquiries efficiently and resolving any potential issues that arise.
  • Document customer interactions and feedback in our CRM system for accurate tracking and analysis.
  • Monitor and identify trends in customer feedback to suggest improvements to the customer experience.
  • Collaborate with other departments to implement effective solutions that prioritize customer happiness.
  • Stay abreast of product offerings and updates to provide knowledgeable support to customers.
  • Contribute to a positive team dynamic by sharing insights and participating in team initiatives focused on enhancing customer service.
  • Fluency in Norwegian and English, with excellent communication skills both written and verbal.
  • Experience in customer service or a related field is highly desirable.
  • Strong interpersonal skills, with the ability to connect and build relationships with customers.
  • Problem-solving mindset and a commitment to ensuring a positive customer experience.
  • Familiarity with CRM systems and customer support tools is an advantage.
  • Strong organizational skills and attention to detail in handling customer requests.
  • A passion for providing excellent customer service and enhancing customer happiness.
  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...
Original job Norwegian Speaking Customer Happiness Specialist posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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