Norwegian Speaking Customer Service Jobs In Bulgaria - Fully Paid Relocation

Mercier Consultancy is delighted to offer an exciting opportunity for Norwegian Speaking Customer Service Representatives to join our dynamic team in Bulgaria, with a fully paid relocation package! In this vital role, you will provide exceptional support to our Norwegian-speaking clients, ensuring their inquiries are addressed with professionalism and efficiency. Experience the rich culture, stunning landscapes, and warm community of Bulgaria while advancing your career in a vibrant atmosphere. If you are passionate about customer service and ready for a rewarding adventure, we would love to hear from you!

Responsibilities

• Deliver high-quality customer service in Norwegian across multiple channels, including phone, email, and live chat.
• Assist customers with their inquiries about products and services, providing accurate information and solutions.
• Resolve customer complaints effectively, ensuring a positive customer experience.
• Document customer interactions accurately and provide feedback for ongoing service enhancements.
• Collaborate with colleagues to improve service quality and address common challenges.
• Stay updated on company offerings and industry trends to offer informed assistance.
• Participate in training sessions to continuously improve your customer service skills.

• Fluency in Norwegian and English is required, with strong written and verbal communication skills.
• Previous customer service experience is advantageous, but a strong willingness to learn is valued.
• Excellent problem-solving abilities and a commitment to delivering exceptional customer service.
• Able to manage multiple inquiries efficiently in a fast-paced environment.
• Basic computer skills and familiarity with customer service software is a plus.
• Willingness to relocate to Bulgaria and embrace a new cultural experience.
• Flexibility to work various shifts, including evenings and weekends, as necessary.

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Relocation Package
4. Fully Paid Training
5. Health Insurance
6. Private Health Insurance
7. And Much More...