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Norwegian Speaking Customer Solutions Agent - Work In Sofia - Paid Relocation

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Job Description - Norwegian Speaking Customer Solutions Agent - Work In Sofia - Paid Relocation

Mercier Consultancy MD is looking for a Norwegian Speaking Customer Solutions Agent to join our team in Sofia, Bulgaria, with paid relocation provided. This position is an excellent opportunity for fluent Norwegian speakers to engage in a rewarding customer service role in a diverse and international environment.


Key Responsibilities

  • Provide high-quality customer support and solutions to Norwegian-speaking clients via phone, email, and chat.
  • Effectively resolve customer inquiries and ensure a positive customer experience.
  • Maintain thorough and accurate records of customer interactions using CRM systems.
  • Collaborate with internal teams to address complex issues and provide effective solutions.
  • Stay up-to-date with company products, services, and policies to provide accurate information.
  • Contribute ideas to improve customer service processes and overall satisfaction.
  • Fluency in Norwegian (both written and spoken) is mandatory; proficiency in English is advantageous.
  • Experience in customer service or solutions roles is preferred.
  • Strong communication and interpersonal skills.
  • Problem-solving oriented with a customer-first approach.
  • Ability to thrive in a team setting and fast-paced work environment.
  • Willingness to relocate to Sofia with paid relocation support.
  • Flexibility and openness to working in a multicultural environment.
    1. Competitive Monthly Salary
    2. Monthly Performance Bonus
    3. Relocation Package
    4. Fully Paid Training
    5. Health Insurance
    6. And Much More...
Original job Norwegian Speaking Customer Solutions Agent - Work In Sofia - Paid Relocation posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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