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Norwegian Speaking Customer Support for Social Media

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Job Description - Norwegian Speaking Customer Support for Social Media

Patrique Mercier Recruitment FR is committed to connecting talented individuals with exciting career opportunities. We are currently looking for a Norwegian Speaking Customer Support Representative for Social Media. This position is ideal for those who are passionate about social media and enjoy helping customers navigate their online experiences.


Responsibilities

  • Provide top-notch customer support to Norwegian-speaking clients via social media platforms.
  • Respond to inquiries, comments, and concerns in a timely and professional manner.
  • Assist customers with understanding products, services, and promotions offered through social media channels.
  • Effectively manage customer complaints and engage in proactive problem-solving to enhance user experience.
  • Document customer interactions accurately and track feedback for service improvement.
  • Collaborate with the marketing and communications team to relay customer insights and support campaigns.
  • Stay updated on social media trends and best practices to provide relevant support and recommendations.
  • Fluency in Norwegian and English, both written and spoken.
  • Experience in customer service, particularly in social media or digital communications.
  • Strong communication skills with an emphasis on a friendly and approachable demeanor.
  • Familiarity with social media platforms and trends, including best practices for customer engagement.
  • Detail-oriented with the ability to manage multiple inquiries efficiently.
  • Strong problem-solving skills and a proactive attitude towards customer service.
  • Willingness to work flexible hours, including evenings and weekends as necessary.
  •  Private Health Insurance 
  • Training & Development 
  •  Performance Bonus  
  • 2 Extra Salaries Per Year Fully Paid Training  
  • Fully Paid Relocation Package ( flight, transfer and hotel )   
  • Free Greek Lessons, discounts and other perks
Original job Norwegian Speaking Customer Support for Social Media posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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