Norwegian Speaking Frontline Support Representative

Patrique Mercier Recruitment FR is excited to present a vacancy for a Norwegian Speaking Frontline Support Representative. This position is perfect for individuals passionate about providing stellar customer support to Norwegian-speaking clients. Join our dedicated team and play a key role in delivering exceptional service in a multicultural environment.

Responsibilities

• Deliver high-quality frontline support to Norwegian-speaking clients through various communication channels, including phone, email, and live chat.
• Assist customers with inquiries regarding products, services, and account issues.
• Efficiently troubleshoot and resolve customer complaints to enhance their experience.
• Accurately document all customer interactions within the CRM system for effective follow-up and reporting.
• Collaborate with team members to uphold top-tier service standards and improve customer interactions.
• Identify areas for improvement in service delivery and contribute to the development of best practices.
• Stay updated on company products and services to ensure precise information is provided to clients.

• Fluency in Norwegian and English, both written and verbal.
• Previous experience in customer service or relevant support roles is preferred.
• Exceptional communication and interpersonal skills.
• Strong problem-solving skills with a focus on customer satisfaction.
• Ability to thrive in a fast-paced environment and manage multiple tasks simultaneously.
• Familiarity with CRM software and standard computer skills.
• Proactive attitude and dedication to delivering outstanding customer service.

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...