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Norwegian Speaking HealthTech Support Specialist

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icon remote-alt Remote / Work from Home

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Job Description - Norwegian Speaking HealthTech Support Specialist

Patrique Mercier Recruitment FR is excited to announce an opening for a Norwegian Speaking HealthTech Support Specialist. This role is perfect for individuals who are not only enthusiastic about technology but are also dedicated to enhancing the healthcare experience for users. As a HealthTech Support Specialist, you will offer exceptional support to Norwegian-speaking clients utilizing health technology solutions, helping them overcome challenges and optimize their usage.


Responsibilities

  • Deliver high-quality technical support to Norwegian-speaking clients using HealthTech products through various communication channels such as phone, email, and live chat.
  • Identify, diagnose, and resolve software and hardware issues related to health technology applications.
  • Educate clients on product features, functionalities, and best practices for effective use in a healthcare setting.
  • Maintain accurate records of customer interactions and resolutions in the CRM system.
  • Collaborate with product development and technical teams to escalate issues and provide constructive feedback for product enhancements.
  • Engage in proactive follow-ups with customers to ensure full resolution of their issues and to encourage user satisfaction.
  • Stay informed about industry trends, product updates, and advances in health technology to continuously improve support services.
  • Fluency in Norwegian and English, with strong verbal and written communication skills.
  • Experience in a customer support role, preferably within the health technology or healthcare sector.
  • Solid technical troubleshooting capabilities and familiarity with health technology applications.
  • Excellent customer service skills and a strong capacity to empathize with clients.
  • Proficiency with remote support tools and experience using CRM systems is advantageous.
  • Ability to work independently in a remote environment and efficiently manage multiple tasks.
  • A commitment to ongoing learning and professional development in health technology.
  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...
Original job Norwegian Speaking HealthTech Support Specialist posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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