Want to be a part of a company that’s making a difference?
We’re a growing global tech company, with huge potential for curious and caring minds, committed to each other, to deliver solutions that protect people and the planet for future generations. Our team of experts are focused on creating meaningful impact and making a real difference for our customers.
🌍 Impact: A strong connection to our mission through product, customer and impact is essential. We protect people and the planet by helping businesses mitigate risks and create safer, healthier workplaces.
💡 Innovation: Trusted by over 11,000 customers, you’ll have the chance to work with industry experts and thought leaders, dedicated to driving positive change. We believe in fostering a trusting environment that empowers our team to grow, innovate, and succeed.
📈 Growth: Connect commercial growth to personal growth opportunities. Benefit from a wide range of learning opportunities for ambitious professionals seeking development in a rapidly expanding sector.
We're on a mission to protect people and the planet by building and deploying transformative software. We need everyone's energy and commitment, regardless of region or rank, to make that mission a reality for millions more customers.
Our culture code, a set of principles that underpins our values, is our commitment to each other and working better together.
Join EcoOnline and be part of a mission dedicated to driving positive change. Read on to learn more about the opportunity and how you can have a positive impact!
About the Role
We are looking for a commercially minded, sales-oriented leader who can partner closely with Sales to drive revenue, customer growth, and long-term value across the region. This role will lead end-to-end services while building and developing a high-performing team and delivering operational excellence at scale. With full regional P&L ownership, this role is ideal for someone with a strong commercial background, experience in implementing Managed Services and Professional Services delivery, and a passion for driving both customer adoption and business growth.
Key Responsibilities:
Commercial & Financial Performance
Own and manage the regional P&L, ensuring all key financial measures and targets are met.
Work in close partnership with the Sales organisation to track, forecast, and report on commercial performance across the region.
Maintain accurate and timely forecasting of revenue, costs, and headcount to support business planning cycles.
Use financial insights to identify opportunities to optimise costs and improve margin performance; manage budgets and billing in line with company standards.
Strategy & Planning
Define and communicate a clear regional implementation vision aligned with company strategy and global priorities.
Set departmental strategy for the short to mid-term, translating broader business goals into actionable regional plans.
Lead change management initiatives, driving adoption of new processes, tools, and ways of working across the region.
Operational Excellence
Ensure standardised workflows, systems, and compliance practices are maintained across all regional operations.
Forecast demand, manage resource allocation, and maintain balanced capacity to ensure timely and high-quality delivery.
Resolve complex client escalations and implement root cause analysis to prevent recurrence; enable and support implementation partners.
Leadership, Reporting & Cross-Functional Collaboration
Lead, coach, and develop a high-performing team with clear performance management structures and accountability.
Oversee performance reporting across delivery, financials, forecasting, people development, and strategic initiatives.
Act as a strategic liaison with Sales, Finance, Product, and Operations to maintain alignment and drive shared outcomes.
Champion customer centricity, ensuring regional decisions are grounded in customer needs and success outcomes.
What we're looking for:
8+ years of experience in a senior leadership role, ideally within a technology, SaaS, or professional services environment.
Demonstrable P&L ownership experience and a track record of delivering commercial results within a regional or divisional remit.
Proven experience working in close partnership with Sales organisations and influencing revenue outcomes.
Strong managerial skills with experience leading and developing large, distributed teams across multiple locations.
Degree-level education or equivalent experience; business, management, or technology discipline preferred.
Experience with CRM and reporting tools (e.g. Salesforce, Gainsight); proficiency in data-driven decision making and financial modelling.
Our Benefits:
We offer a variety of global benefits which are listed below! Please note a country-specific breakdown will be provided during your interview process.
🌴 Generous Paid Time Off
🍼 Extended Parental Leave
❤️🩹 Robust Health Coverage
💡 Accelerated Learning Paths
🧘♂️Team Wellness Initiatives
📆 Company-wide Events
🌎 Employee Resource Groups
⭐️ Recognition awards
EcoOnline is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where everyone feels safe and empowered to be themselves. Our Talent Acquisition team reviews all applications and believes in the potential of individuals who may not meet all the specific requirements but demonstrate the attitude, alignment with our values and drive to succeed.
We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need any assistance due to a disability, please speak to your talent acquisition partner.
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