Shopper Insights Client Lead

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.

Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First.

dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.

Dunnhumby Norway AS is a joint venture between Coop Norway Handel AS and dunnhumby ltd. Based on the Customer First principle, we deliver customer insight and data-driven marketing for Coop and its suppliers. dunnhumby Norway has 40 employees in Norway and 14 employees in India.

We are looking for curious insight and strategy consultant

This is an exciting opportunity for those who want to further develop their skills within insight and analysis or who want to work closely with the grocery sector or supplier side. Through analysis and customer insight, you will be a driving force for change processes and the development of growth strategies as well as working with the small details. As an advisor, you will assist Coop and suppliers (Tine, Coca Cola, Orkla and others) in applying customer insights and influencing decision-makers across purchasing, category, chain and marketing.

At dunnhumby, you will work in a world-leading retail data science company with expertise in customer data, category development, campaign and price, customer communication and media. You will experience being part of a large international network, but at the same time work closely with Coop and the suppliers in a dynamic environment with opportunities to experiment and learn.

We are looking for people who are analytical, curious and solution-oriented and are at the same time a strong team player and relationship builder. You  are able to deal with complex issues and are a reliable advisor who builds trust with your key stakeholders-

Who are you? 

• Bachelor's degree in business-related areas


• Has some experience from grocery/FMCG, insight-driven work or consultancy


• Has experience in owning a customer relationship


• Want to immerse yourself in insight and analysis, consultancy, trading or FMCG


• Is structured, result-oriented and responsible


• Has strong analytical skills


• Masters the role of project manager for small and medium-sized projects


• Are curious and dare to challenge established truths


• Have good skills in Excel.


• Fluent language and good written skills in both Norwegian and English

What can we offer?

• Great focus on personal development with own learning portal and mentor program


• An international and academically strong environment with access to expertise in a wide range of disciplines within retail and data science


• A vibrant work environment with diverse diversity and inclusion networks, including dh Women's Network, dh Proud, dh Parent's & Career's, dh One and dh Thrive


• A forward-looking culture with talented people who value our values Passion, Collaboration, Courage and Curiosity


• A work environment that facilitates a balance with your interests outside of work with early Friday and time off on your birthday.


• A dynamic office day with presence at our office in Oslo city centre, at Coop, at supplier or at home office


• Competitive terms with good insurance and pension terms

What you can expect from us

We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect.  Plus, thoughtful perks, like flexible working hours and your birthday off.

You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.

And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof.  We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. 

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)