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Swedish Speaking Airline Customer Service Agent -Remote in Greece

icon briefcase Job Type : Full Time
icon remote-alt Remote / Work from Home

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Job Description - Swedish Speaking Airline Customer Service Agent -Remote in Greece

Patrique Mercier Recruitment FR is proud to offer an exciting opportunity for a Swedish Speaking Airline Customer Service Agent. This position is ideal for individuals who are enthusiastic about travel and enjoy providing top-notch customer support to Swedish-speaking passengers with their airline inquiries.


Responsibilities

  • Deliver exceptional customer service to Swedish-speaking clients through phone, email, and chat interactions.
  • Assist customers with flight bookings, inquiries, cancellations, and changes.
  • Resolve passenger issues and complaints with professionalism and efficiency.
  • Stay informed about the airline's services and policies to offer accurate information.
  • Maintain and update customer interaction records in the CRM system.
  • Collaborate with team members and other departments to provide comprehensive support.
  • Engage in ongoing training and development to enhance customer service skills and product knowledge.
  • Fluency in Swedish and English, with strong verbal and written communication abilities.
  • Previous experience in customer service, ideally within the airline or travel sector.
  • Excellent interpersonal skills with the ability to handle customer inquiries effectively.
  • Strong troubleshooting and problem-solving capabilities.
  • Familiarity with customer service software and proficient in Microsoft Office.
  • Detail-oriented and able to manage multiple tasks in a fast-paced environment.
  • A genuine interest in travel and helping customers enhance their travel experience.
  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...
Original job Swedish Speaking Airline Customer Service Agent -Remote in Greece posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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