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Swedish Speaking Customer Support for Social Media -Remote in Greece

icon briefcase Job Type : Full Time
icon remote-alt Remote / Work from Home

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Job Description - Swedish Speaking Customer Support for Social Media -Remote in Greece

Patrique Mercier Recruitment FR is committed to connecting talented professionals with rewarding job opportunities. We are currently seeking a Swedish Speaking Customer Support Representative for Social Media. This role is ideal for individuals who are energetic about social media and passionate about providing top-notch customer service to Swedish-speaking clients.


Responsibilities

  • Provide exceptional customer support to Swedish-speaking clients through various social media platforms.
  • Assist customers with inquiries, complaints, and feedback received via social media channels.
  • Respond to customer messages promptly and professionally, ensuring a high level of engagement and satisfaction.
  • Document customer interactions and maintain records for follow-ups and reporting.
  • Work closely with marketing and product teams to relay customer feedback and improve service quality.
  • Stay informed on the company's social media strategy and best practices for customer engagement.
  • Analyze social media trends and customer sentiments to contribute to service enhancements.
  • Fluency in Swedish and English, both written and spoken.
  • Experience in customer service, preferably within a social media or digital communications role.
  • Strong understanding of various social media platforms and their nuances in customer support.
  • Excellent communication and interpersonal skills with a focus on customer engagement.
  • Detail-oriented with strong organizational capabilities.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Willingness to work flexible hours, including evenings and weekends as necessary.
  •  Private Health Insurance 
  • Training & Development 
  •  Performance Bonus  
  • 2 Extra Salaries Per Year Fully Paid Training  
  • Fully Paid Relocation Package ( flight, transfer and hotel )   
  • Free Greek Lessons, discounts and other perks
Original job Swedish Speaking Customer Support for Social Media -Remote in Greece posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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