Technical Specialist Service Operations

We are looking for a Technical Specialist to join our team as we continue to grow and strengthen our delivery and operations capabilities to support increasing customer needs.

You will become part of an international team currently consisting of 31 colleagues across Sweden, Finland, and Norway. We are now expanding further and are looking for three new team members to strengthen our Nordic Service Operations team. These positions can be based in Norway, Sweden, or Finland, depending on the successful candidate's location.

Beyond strong technical interest, we are looking for someone who wants to be actively involved in shaping how we work. You stay up to date with industry trends, bring ideas, and take initiative -someone who sees the bigger picture and wants to contribute to both the team and the overall strategy.

As a Technical Specialist at Telenor, you will work hands-on with service operations, solving real customer challenges while continuously learning and developing. You will play a key role in maintaining and improving reliable network infrastructure that customers depend on every day.

In this role, you will work closely with delivery and operations of network services for business customers. Your day-to-day tasks will include planning, configuration, troubleshooting, and continuous improvement. You will help ensure stable and secure solutions, directly impacting service quality, security, and reliability. From following up on incidents to proactively identifying risks, you will contribute to keeping networks running smoothly.

How we work

You will join a collaborative and supportive team where knowledge sharing is a natural part of how we work and grow together. We collaborate closely with colleagues across sales, product management, and technical environments, combining perspectives to deliver the best possible solutions. You will be trusted with responsibility in your role, while always having support when needed.

What we are looking for

• Experience or interest in network troubleshooting, security, maintenance, and service operations

• Certification in HPE Aruba, Fortinet and/or Cisco is preferred

• Understanding of customer environments and service processes

• Familiarity with ITSM tools and basic ITIL principles

• Ability to solve problems and make decisions in customer-facing situations

• Basic scripting skills (for example Python or Ansible)

You do not need to tick every box - what matters most is your motivation, curiosity, and willingness to learn.

What you get with us

With us, you will have the opportunity to work in a role where your contribution makes a real difference for customers and society. You will continuously build your competence through hands-on experience, collaboration with colleagues, and development of both your technical and professional skills.

We offer flexibility in your workday, including the possibility to work partly from home, and you will be part of a team that values trust, collaboration, and continuous improvement.

You will work from one of our Telenor offices in Norway, Sweden, or Finland, depending on your location. Across our Nordic offices, we offer modern facilities and collaborative work environments designed to support both professional growth and wellbeing.

We also provide a competitive benefits package including share programmes, pension, and insurance.

The practicalities

Application deadline: 09.08.2026
Place of work: Norway, Sweden or Finland
Contact person: Joakim Almløf – [email protected]

Additional requirements:
Successful completion of a security check may be required.
We conduct background checks on relevant candidates through Semac AS.
Readiness for a 24/7 on-call rotation may be required.
English is required, both written and spoken. Knowledge of Norwegian, Swedish, or Finnish is an advantage.

Ready to make a real difference? Apply now and join us!

Telenor Nordics, a business area within the Telenor Group, connects more than 12 million customers across Denmark, Sweden, Finland, and Norway. Our 7,000 Nordic employees are dedicated to building and securing some of the world’s most advanced mobile networks, delivering reliable connectivity, relevant services, and customer excellence. We are committed to being the place where talent thrive and grow as part of a future-ready and empowered workforce, collaborating across the Nordics to create value.