Chapter Lead (Digital Performance Marketing, Loyalty) - 6-month contract

Kia ora!

After recently being voted as New Zealand's most attractive employer, Air New Zealand is continually capturing the world's attention for its great culture, outstanding customer service and innovations that are truly cutting edge. Grow your passion & reach your full potential, with the support of our whānau!

We’re on the hunt for a dynamic and driven Chapter Lead - Digital Performance Marketing & Loyalty to join the team on a 6-month contract. This person will lead the Digital Performance Marketing and Loyalty chapter, providing both strategic direction and hands-on support to deliver results quickly.

The right candidate will have:

• Proven leadership experience, ideally managing a team in a fast-paced environment
• Strong skills across digital performance marketing platforms, including emerging and high-touch channels
• The ability to hit the ground running and work with minimal onboarding
• A balance of strategic thinking and operational delivery
• Experience in loyalty marketing or similar customer engagement programs

This is a critical role for ensuring our digital and loyalty marketing is optimised for growth while maintaining high standards of execution. We need someone confident, collaborative, and capable of stepping straight into a leadership position that drives both people and performance outcomes.

Applications close 25/08/2025.

At Air New Zealand, we are proudly committed to diversity, equity and inclusion and believe in creating a truly inclusive workplace where everyone can be themselves and thrive. Our people are our greatest asset – because while everything else we do in our operation can be replicated by our competitors, it is our people that truly set us apart. We are firm believers in celebrating the differences and diversity of thought our people bring to their roles. We encourage candidates from diverse backgrounds, including those with a disability, additional health and mental health needs, and/or are neurodiverse to apply for our roles.

If you have encountered any accessibility barriers and require further information or reasonable accommodations to our recruitment process, please reach out to the recruiter listed on this job advert so they are able to support you to freely participate equitably in our recruitment and selection process.

Whāia te pae tawhiti kia tata. Ko te pae tata whakamaua, kia tina.

"Seek to bring distant horizons closer. Once near, seize them and make them your reality."