Early Response Work Broker | Mata Rāngai Mahi, Top of the South

About our team | Mō te tīma

The Early Response Team (The Team) is a proactive, regionally mobile group within MSD responsible for delivering redeployment support. We work to identify and support individuals who are disadvantaged in the labour market, helping them retain employment, transition into new work, or upskill into sustainable career pathways. 

The Top of the South region covers seven districts: Nelson, Tasman, Marlborough, Kaikōura, Buller, Grey, and Westland. 

Our approach is grounded in Te Pae Tawhiti (MSD’s strategic direction), Te Pae Tata (our Māori Strategy and Action Plan), and Pacific Prosperity. These strategies shape how we engage with communities to improve social and economic outcomes for New Zealanders. 

These shifts focus on how MSD can become a trusted and proactive organisation, connecting clients to all the support and services that are right for them and improving the social and economic wellbeing of New Zealanders. 

Early Response Work Brokers are mobile within their region to respond to job displacement as it occurs. This will require regular travel to meet the demands of the role and support communities where they are.

About the role | Mō te tūnga

As an Early Response Work Broker, you will work in collaboration with your team to develop and carry out a regional plan for an effective end to end redeployment support service. 

The Team has two core functions:

1. Delivering prompt tailored support for people at risk of job displacement


2. Gathering intel and opportunities to enable effective early intervention 

The region’s Early Response strategy includes a strong focus on sustainable employment and redeployment opportunities in our primary industries. This includes promoting MSD products and services and supporting the region’s Pick Your Path initiative, which helps people explore and transition into meaningful career pathways. 

The team is part of a broader ecosystem of supports, services, and opportunities for people at risk of job displacement. The team works collectively to build relationships and partnerships with stakeholders, to collaboratively develop and deliver services, tailored to people’s needs. 

About you | Mōu

We are looking for people who want to be part of the changing future vision of MSD.

You must have strong people skills and be able to negotiate outcomes. Having a background in agency recruitment, sales, account management or similar would be an advantage.

You enjoy using your initiative, looking for and acting on opportunities, solving problems and have a good can-do attitude. You must enjoy building relationships and making new connections with people. 

You will also need to:

• Be tenacious and professional and driven to overcome roadblocks


• Enjoy building relationships and making new connections


• Be flexible, solutions focused and have experience in a customer-centric role


• Be able to work with people from diverse backgrounds and at all levels


• Be persuasive and articulate as well as possessing good written skills


• Be a great listener and a quick learner


• Your ability to operate effectively across teams will be paramount to your success in this role. Based in Blenheim, you will need to develop strong relationships across the wider Top of the South region


• An understanding of relevant immigration policies would be an advantage

What we offer | Tā mātou e tuku ana

• Excellent induction and on-going training


• Regular coaching and career development opportunities


• The salary range is $79,200 through to $95,873 per annum with consideration given to the successful candidate’s individual relevant skills, experience, and other factors to determine the actual starting salary.

Position Description | He Whakaahuatanga Tūnga

A copy of the position description can be found here. Work Broker, position description