Hub Adviser

Waipapa Taumata Rau | The University of Auckland

The University of Auckland is New Zealand’s leading University. With over 6000 academic and professional staff supporting over 46,000 students, we are one of NZ’s largest employers.

Mō tō mātou rōpū | About the team

The Student Hubs team is the physical gateway to the Waipapa Taumata Rau | University of Auckland. We provide a welcoming, friendly, and mana-enhancing service for future and current students across their student journey. 

At Student Hubs, our work is guided by the following values that reflect our commitment to collaboration, leadership, learning and community:

• Mana Enhancing: We’re a place for uplifting interaction.
• Service Excellence: We’re professional, accurate and responsive.
• Manaakitanga: We listen, respect, understand and care.
• Whanaungatanga: We connect, partner and strengthen relationships.
• Kaitiakitanga: We guide, support and see things through.

We deliver a wide range of services to support student on their journey at Waipapa Taumata Rau | University of Auckland. Our primary function is to deliver high quality in-person and online services that support students holistically. Our services include: 

• Guidance and advice on being a student. 
• Navigating the University systems, spaces and processes. 
• Exploring study options. 
• Application and enrolment support. 
• Library & Student IT services. 

Our Hub Advisers provide advisory services primarily through 1:1 consultations for more complex enquiries, guiding students through their journey and connecting them in with appropriate University resources.

He kōrero mōu | About you 

We are looking for highly motivated individuals to join our team of Hub Advisers who: 

• Are strong Team Players who work well in a team environment and are also self-starters. 
• Have the ability to problem solve creatively.
• Work well in a fast-paced, dynamic and professional environment. 
• Demonstrate empathy and care for other. 
• Bring a positive attitude and strong work ethic, aligning with our values.

Te Whiwhinga mahi | The opportunity 

City Campus Student Hub, hours of work:

9 AM – 5 PM, Monday-Friday

This is a full-time, 37.5 hours per week, fixed-term role. The contract period will be from Monday, 4th August 2025, until Friday, 29th May 2026.

The salary range for this role is $62,400 - $68,000 per annum, depending on experience and qualifications. 

For more information about the Hub Adviser role, please refer to the Position Description.

Me pēhea te tuku tono | How to apply

Applications must be submitted online, by the closing date of 16th June 2025 to be considered. Please include your cover letter and your CV highlighting how you meet the skills and experience required. Please note that we may close the role earlier if we find suitable candidates before the end date.

Please reach out to the hiring team via [email protected] with any questions about the role. Please note we are happy to answer your questions, but we do not accept applications by email.

Equity

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment.  For further information on services for Māori, Pacific, women, LGBTQIATakatāpuiMVPFAFF+, people with disabilities, parenting support, flexible work and other personal circumstances go to www.equity.auckland.ac.nz

The University is committed to providing a safe, inclusive, and equitable environment where everyone can thrive. For further information see Te Ara Tautika | the Equity Policy and visit www.equity.auckland.ac.nz