Learning Specialist

Kia ora!

We are on an accelerated journey to deliver the best flying experience on Earth, connecting New Zealanders and New Zealand to the world. As a brand promise, we endeavour to offer manaaki to all our employees – taking care further than any other airline and creating compelling experiences that empower and connect. 

To support the ongoing transformation of our airline and the important part the Learning function has to play, we are now recruiting for a Learning Specialist in the Learning Tribe.

This role will be pivotal in scoping and meeting learning needs across the organisation. Whether your strength lies in learning consulting and evaluation, learning design, or both - we’re looking for someone who can help shape and deliver impactful, scalable learning experiences. You’ll use modern approaches to assess capability gaps, co-create solutions, and evaluate their real-world impact alongside a highly collaborative and talented team.

Working in agile squads, you’ll flow to work where your expertise adds the most value, with opportunities to shape solutions across a variety of capability areas, while keeping safety at the core of everything we do.

Key responsibilities:

• Apply modern learning needs analysis techniques, stakeholder consulting, and evaluation strategies to address organisational and strategic capability needs.
• Develop and design scalable learning solutions using the latest digital and blended learning methodologies.
• Work collaboratively with other Learning Specialists and subject matter experts to ensure learning solutions align with capability objectives.
• Lead or contribute to capability discovery work, using consulting techniques to clarify needs, define success metrics, and co-design appropriate learning pathways.
• Instructional design of a range of content and materials to deliver modern, engaging learning experiences.
• Apply contemporary learning measurement and evaluation techniques to understand impact and ROI, and support continuous improvement.
• Network and maintain relationships with external providers, specialists, and centres of excellence to stay abreast of developments in L&D and related disciplines.
• Develop and maintain strong commercial relationships with internal and external stakeholders.
• Actively follow and optimise established processes and platforms to deliver learning solutions on time and within budget.
• Ensure the safety and security of all people, assets, systems and procedures under your influence, in compliance with safe operating practices, company policy, and regulatory standards.

What you will bring to the role:

• Five years’ experience in internal or external learning design and development, including blended and digital delivery.
• Experience in learning needs analysis, stakeholder consulting and programme evaluation, ideally with a focus on organisational capability and business impact.
• Experience developing capability frameworks to support robust learning strategies.
• Experience in data-driven learning evaluation, including setting meaningful metrics and applying insights to improve learning experiences.
• Experience working in a large, complex or multinational organisation.

Nice to haves:

• Experience working in a regulatory and/or operational environment
• Experience using the Adobe Suite and Articulate Storyline
• Experience filming and editing video
• Agile project management capability
• Design-thinking mindset
• Exposure to learning analytics tools or platforms
• Certification in instructional design, learning evaluation, or performance consulting

Why join us?

This is your opportunity to join a high-performing team in a role where you’ll have the scope to make a meaningful impact on Air New Zealand’s learning journey. You’ll work in a dynamic and agile environment with a passionate group of people, all committed to helping our airline thrive through world-class learning.

Ad closes 19/08/2025. Please note while we will provide an outcome to all applicants, due to the high volume of applications we will only organise conversations with shortlisted candidates.

At Air New Zealand, we are proudly committed to diversity, equity and inclusion and believe in creating a truly inclusive workplace where everyone can be themselves and thrive. Our people are our greatest asset – because while everything else we do in our operation can be replicated by our competitors, it is our people that truly set us apart. We are firm believers in celebrating the differences and diversity of thought our people bring to their roles. We encourage candidates from diverse backgrounds, including those with a disability, additional health and mental health needs, and/or are neurodiverse to apply for our roles.

If you have encountered any accessibility barriers and require further information or reasonable accommodations to our recruitment process, please reach out to the recruiter listed on this job advert so they are able to support you to freely participate equitably in our recruitment and selection process.

Whāia te pae tawhiti kia tata. Ko te pae tata whakamaua, kia tina.

"Seek to bring distant horizons closer. Once near, seize them and make them your reality."