Clinical Governance Lead (Pharmacy) | NZ Responsible Person

G’day, we’re Mosh & Moshy.

We’re a digital health platform on a mission to improve access to evidence-based care across Australia and New Zealand. Through discreet, telehealth-first programs spanning hair loss, sexual health, skincare, mental health and weight management, we support thousands of patients navigating their health journey in a modern way.

As we continue to scale across both markets, we’re looking for a NZ-registered Pharmacist to step into a pivotal governance role supporting regulatory compliance and clinical safety across Australia and New Zealand.

This role combines operational clinical governance leadership with statutory accountability as a named Responsible Person under New Zealand wholesale and controlled drugs legislation.

You’ll work closely with our Chief Medical Officer to strengthen governance systems, ensure regulatory integrity and support the safe delivery of care across both markets.

The Opportunity

This role exists to ensure our clinical governance frameworks are robust, current and audit-ready – while maintaining full compliance with NZ wholesale and controlled drug licence obligations.

Immediate start need. We're open to either fixed-term (6–12 months) or permanent engagement for the right candidate.

In this role, you will:

• Act as a named Responsible Person on our NZ Licence to Deal in Controlled Drugs


• Ensure controlled drug and wholesale compliance requirements are met


• Maintain accurate registers and reporting in line with NZ legislative requirements

Alongside this, you will:

• Support governance systems across Australia


• Maintain clinical registers (incident, risk, audit, training)


• Track quality improvement initiatives to completion


• Ensure policies and protocols are reviewed and updated on schedule

This is a hands-on governance role suited to a pharmacist who is structured, detail-oriented and comfortable taking accountability for regulatory systems.

What You’ll Be Doing

Clinical Governance (AU & NZ)

• Maintain clinical registers (incident, risk, audit, feedback, training)
  


• Support lifecycle management of policies and guidelines


• Track and follow through on quality improvement actions


• Support governance reporting and documentation


• Assist with regulatory alignment across AU and NZ
  
  

NZ Responsible Person & Wholesale Compliance

• Act as a named Responsible Person on the NZ Licence to Deal in Controlled Drugs


• Ensure controlled drug registers are accurately maintained


• Oversee mandatory stocktakes and reporting timelines


• Submit required returns within legislative timeframes


• Liaise with NZ Medicines Control


• Ensure wholesale supply activities comply with licence conditions
  

What You’ll Bring

• NZ-registered Pharmacist (mandatory)


• NZ residency (required for Responsible Person eligibility)

• Experience in regulatory compliance, governance or wholesale pharmacy


• Strong understanding of NZ medicines and controlled drug obligations


• Experience supporting governance frameworks or quality systems


• High attention to detail and documentation discipline


• Comfortable working closely with senior clinical leadership

What’s on offer

We hire people who care about building modern, responsible healthcare – and who want to shape how digital health operates across Australia and New Zealand.

In this role, you’ll have:

• Direct access to clinical leadership
  Work closely with our Chief Medical Officer and senior clinical stakeholders across both markets.


• Real governance ownership
  Take accountability for systems that genuinely protect patients - not just box-ticking compliance.


• Cross-market exposure
  Gain experience operating across AU and NZ regulatory environments within a scaling digital health platform.


• Flexibility
  Remote NZ-based role with autonomy over how you structure your work.


• Mission-led impact
  Help ensure safe, compliant and evidence-based care reaches thousands of patients navigating deeply personal health journeys.
  

In addition, Mosh offers:

• Access to on-demand learning and development


• Up to 16 weeks paid parental leave


• Discounts on Mosh products and services


• Two extra days of annual leave each year


• Purpose leave (mental health or L&D)


• EAP and online wellbeing programs


• ClassPass credits