Administrator / receptionist

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Job Description - Administrator / receptionist

Knox Podiatry is hiring.......we're looking for a part time administrator / receptionist at our Mosgiel clinic! We are sad to be losing our afternoon receptionist as she is going back into the healthcare sector so are on the lookout for a part time Superstar (or possibly more than one Superstar) to join our team in Mosgiel. Feel free to share this post to your friends if you know someone who may be looking for a new challenge We have grown significantly since opening our Mosgiel clinic in 2016. We have one full time administrator who has been with us since 2019 but need to replace our part time afternoon administrator/receptionist who has been with us for nearly 18months. The changeover of staff will allow us to look at our future needs so rather than replacing like for like we are looking to grow the role a little The core hours we anticipate we need covered are as follows: * 12.15pm to 5.15pm Monday to Friday (circa 25 hours) * One late evening (likely a Thursday) from 5.15pm to 7/8pm could be fortnightly or weekly (circa 2-3 hours) * Saturday Morning 9am to 1pm (circa 4 hours) We are open to receiving applications from individuals who can do all of the hours, or part of the hours. If you can only cover part of the role such a Saturday morning or only three afternoons, we are still keen to hear from you. We would consider a job share of 3days and 2 days covering the afternoon shifts – this could be worked as 5 days per fortnight for example) The role itself is a mix of Customer Service/Reception, administration and some retail as we sell footwear and socks from our clinic. Duties include (but not limited to) meeting and greeting, telephone and email correspondence, booking appointments, managing diaries/emails and planning clinic sessions away from Mosgiel. Liaising with rest homes and other clinic locations, taking payments and reconciling Eftpos payments from our other sites. You will need a high attention to detail due to the volume and type of data we deal with, a great temperament and always be the person that brightens the day of any visitor to our clinic. As we are a health business you need to be aware you may see some ‘interesting feet’ both in photo form and in the flesh. We deal with vulnerable people and also run free clinics for those most in need so confidentiality is a must. MS Office experience including Outlook, Excel and Word is essential. Patient Database experience is also an advantage We currently have five Podiatrists covering Otago, although you are not responsible for the management of the team part of the role is overseeing workload so helping and supporting with any issues on the day or any extra information that may be required for the clinic sessions to run smoothly. We also plan to grow by two further podiatrists to cover demand in workload in the next 12 months or so. Other duties: * General housekeeping/minor cleaning or infection control processes * Ensuring plants are watered, reception area is tidy and well stocked * Updating websites and stock checks * Assisting when other support staff are on leave such as our instrument decontamination process. * Assisting Director with policies and procedures updates and future strategy planning. * Marketing plans (website / social media / window display / email) Please forward your CV and a personal statement/cover letter explaining why you are applying for the position and why you think you would be an asset to our business by email to If you have any questions about the role, please contact the practice manager on Closing date and time 5pm Friday 31st May, however we reserve the right to interview during the advertising period if suitable candidates apply.

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