Court officer court

Te Haeata/The Opportunity

We are looking for a talented individual to come join our District Court as a Court Registry Officer in Tauranga. In this role you will work with a team responsible for the successful operation of the Court. You will liaise with multiple stakeholders who are interacting with the Justice system. You will be able to communicate confidently with Judges within the courtroom and their chambers, as well as other members of the judiciary.

Your main responsibilities will include:

• Customer Service – all courts have an onsite Customer Service area or hub that customers can access for any court related matter. Customer queries can come in via face to face, phone or email interactions.
• Case Management – this involves ensuring files are accurate and up to date. This part of the role involves a large component of data entry and sound decision-making.
• Court Taking – this is the facilitation of running the court. This includes introducing Judges (in English and Te Reo Maori), working closely with them in the Courtroom and Chambers, managing jurors and general administration of the court.

O pūkenga/Skills and Experience

To be successful, you will need to be:

• Detail-orientated and observant – the court has many different processes and case information needs to be accurate.
• Self-aware – you'll understand our customers and will be confident working across a range of situations.
• Able to multi-task – you'll understand that some of our processes are repetitive, but you'll be able to manage conflicting priorities and move from one task to another quickly.
• Willing to learn – legislation and processes in the courts is always changing and you will be able to adapt and respond to feedback.
• Resilient – there are times when working in the courts, you will be working on sensitive cases and sometimes at high volume.

Mo mātou/ Who we are

At Te Tāhū o te Ture - the Ministry of Justice, we're committed to working together for a fair and safe Aotearoa.

As an organisation we support our people with building their wellbeing knowledge and understanding offering a range of wellbeing tools and support, as well as job security for our staff.

The Tauranga District Court is a close knit and supportive team who are driven to deliver good service for court participants and the Judiciary. Out team thrives because we have a positive attitude, encourage the sharing of knowledge and work collaboratively. We work hard ensure the smooth operation of the courts.

Joining the Ministry of Justice means you will become part of an inclusive organisation that values you and the communities we serve. It's our promise to ensure our workplace is one where our people feel healthy and safe, supported, and able to be themselves at work. We value respect as the foundation for building a positive workplace culture and one where diversity is welcomed and celebrated.

He aha ngā painga o tēnei mahi mōu / Why you will enjoy working here

We offer you a range of benefits to support your wellbeing and help make the Ministry a great place to be. These include:

• 4.4 weeks holiday leave
• flexible work hours where possible
• an online professional development portal
• access to a variety of inclusive and proactive networks

See our full range of benefits here.

With a wide range of jobs, you also get the chance to gain a variety of skills and experience while developing your career.

Utu ā-tau/ Salary

The starting salary for this role will be between $58,729 and $80,794, based on skills and experience.

Tono mai/How to Apply

To apply, click the Apply button below to be directed to our Careers Website. You can view a detailed position description here, as well as complete an online application form by attaching your CV and cover letter.

Applications close on Sunday 26 May 2024, however we will be reviewing CV's as they come in and inviting successful candidates to interview before the close date.

If you have any questions, please contact

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