Desktop Support Analyst - Get Hired Fast

We are searching for a driven Desktop Support Analyst to join our amazing team at Advantage Solutions in Auckland.
Growing your career as a Full Time Desktop Support Analyst is an awesome opportunity to develop relevant skills.
If you are strong in project management, creativity and have the right experience for the job, then apply for the position of Desktop Support Analyst at Advantage Solutions today!

Desktop Support Analyst - ( 230001WK )

Description

We know that what we do really matters which is why Stantec provides solutions that begin at the intersection of community, creativity and client relationships.

Our head office is based in Edmonton Canada and the AP geography covers India, China, Taiwan, New Zealand and Australia.

The opportunity | Ko te āheinga

As Stantec continues to grow, we are now looking for a Desktop Support Analyst who will be responsible for supporting daily operations, which encompasses Windows Server services, enterprise applications, desktop and mobile services.

Your key accountabilities will include:

Provide user-facing operational support for desktops and applications.

• Resolve tickets within agreed timeframe.

• Conduct Queue Management activities as well as proactive maintenance and administration of designated services.

• Test and deploy software updates and security patches to servers and workstations.

• Support corporate policies, procedures, and best practices pertinent to supporting Stantec’s Infrastructure

• Participate in IT projects as an operational resource, providing recommendations and performing tasks as required.

• Work after office hours as required and be able to travel across offices.

What we offer | Nga huanga mōu

Along with a competitive salary we offer many other benefits to ensure your professional development and wellbeing is ongoing.

• Flexible Working Arrangements – including school term contracts, job sharing or part time employment.

• Learning and Talent Development programs.

• Mentoring for you own development.

• Professional Memberships.

• Health Insurance | Income Protection Insurance | Life Insurance.

• Service Recognition Awards.

• Mental Health and Wellbeing programs and support.

• Employee Assistance Programs.

• Options to purchase additional leave.

About us | E pā ki a mātou

The Stantec community unites approximately 26,000 employees working in over 400 locations across six continents. We collaborate across disciplines and industries to bring water, transport and infrastructure projects to life. Our work from initial project concept and planning through design, construction and commissioning is built on a nearly 200-year history. So, when we take on a project, we see the opportunity to make a lasting connection with the people and places where we live and work.

How to apply

To discuss this opportunity further or to view a position description, please contact Margaret McMeel on Show phone number or Show phone number.

Apply directly online. Applications close Wednesday 10th May 2023.

Qualifications

About you | E pā ana ki a koe

You may have recently completed Tertiary or industry qualifications in Information Technology (or equivalent), with some experience of working in an IT environment and software management (required) as well as:

Intermediate level of knowledge of:

• Microsoft operating systems ( Windows 7, 8,10)

• Imaging, configuring desktop and troubleshooting hardware issues

• Office 365 support

• ITIL Service Management best practices

Basic understanding of:

• Microsoft server operating systems

• Office 365

• Network principles technologies and services

• Backup concepts, software/hardware technologies

To be eligible for this role you must be a permanent resident or NZ citizen. You must have a valid driver’s license and passport as travel will be required, including some international.

You will be naturally curious, passionate about process improvement and able to work with minimal supervision within a geographically-dispersed team. You will have strong verbal and written communication skills, a ‘customer-orientated’ approach and with a can-do attitude when faced with business challenges.

Primary Location : New Zealand-Auckland-Auckland

Organization : BC-3194 IT Services-Corporate-New Zealand

Employee Status : Regular

Job Level : Individual Contributor

Travel : No

Schedule : Full-time

Job Posting : Apr 25, 2023, 8:58:34 PM

Req ID: 230001WK

Stantec provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibit discrimination on the grounds of race, color, religion, sex, national origin, age, marital status, genetic information, disability, protected veteran status, sexual orientation, gender identity or gender expression. We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, fringe benefits, job training, terminations or any other condition of employment. Stantec is in compliance with local, state and federal laws and regulations and ensures equitable opportunities in all aspects of employment. EEO including Disability/Protected Veterans

Benefits of working as a Desktop Support Analyst in Auckland:

● Excellent benefits
● Opportunities to grow
● Attractive package