Executive Assistant to General Manager Social Services

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Job Description - Executive Assistant to General Manager Social Services

  Ko mātou tēnei I This is Us

We believe that everyone should be able to actively contribute to their community and thrive. Our team of 900 stretches from Taupo to Whangarei, and provides access to critical health and social services. We are renowned for our core services Enliven, Family Works, Lifeline and Shine .

Everything we do is informed by our purpose to enable our clients to have a better life; and our values of Hope, Trust & Integrity, Compassion, Partnership, Tangata Whenua.

Family Works is a champion for children, providing professional counselling and social work in communities and schools; and delivering programmes that bring about lasting change.

Te Kowhiringa I The Opportunity

The Executive Assistant is a pivotal role ensuring that the General Manager -Social Services has a high-level of support in addition to general administrative support. You will be a strong communicator, able to maintain positive working relationships across the team and organisation. You will be empathetic with an organised and structured approach and drive to achieve results. You will have a strong interest in process improvement and a good ability to use technology to achieve better outcomes. This is a fast paced and varied role, which will see you use your dynamic administrative skills, initiative, and problem-solving abilities to deliver outstanding results. This role is not for the faint hearted. We are looking for 'go getter' with drive and empathy. So, we need to know you are capable of working under pressure, have a positive approach to your work and a natural inclination to go the extra mile.

You will have at least 5 years  proven track record in the support of senior management as an EA or PA with strong IT skills particularly in the MS office suite, meticulous attention to detail, and a high level of accuracy. Experience in projects will be an advantage.

Ngā pūkenga kei a koe I Your Skills and Experience

  • High levels of energy
  • A “can do” positive and friendly attitude with a high level of self-motivation and initiative
  • Highly organised, positive and able to manage multiple tasks and deadlines
  • Strong verbal and written communication skills
  • Excellent proven skills using the Microsoft Suite, SharePoint, IT systems and databases
  • A genuine interest in working for one of NZ’s leading not for profit organisation
  • Attention to detail and be a great problem solver
  • An awareness and understanding of Maori values and protocols

Diversity & Inclusion at PSN

We are committed to creating a diverse work place where you can look forward to feeling included and valued for your contribution. Examples of our commitment, include that we are an accredited dementia friendly organisation, a domestic violence free employer, a member of Diversity Works NZ; and a member of the Pride Pledge.

Ngā āhuatanga hirahira o te mahi nei I Highlights of Working with Us

Our people are critical to our success. Part of working as part of our team means that you will have access to:

  • Counselling and support through our Employee Assistance programmes
  • Wellbeing support and resources for you and your family
  • Discounted Southern Cross medical insurance
  • Discounts for a range of services and product, through our BOOST programme
  • A reward each time you successfully refer a friend or family to work for PSN
  • Formal recognition for your service from 5 years of service
  • Kiwi saver contribution in addition to your base salary
  • Apply to purchase up to 10 additional days of annual leave each year
  • Be recognised through our Spirt of PSN employee recognition scheme

Due to operational requirements this is an office-based role from Monday to Friday.

For a role profile please email

E hika ma, Tono a mai! (What are you waiting for)… join our team and be part of the solution!

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