Member and support staff experience coordinator

Member and Support Staff Experience Coordinator


Are you looking to join a team that is committed to being the best in the world? Do you have strong administration experience and a passion to support others?


Then this might be the role for you!



About the Role | Mō te tūnga:


Parliamentary Service is seeking a highly motivated and experienced individual to join our team as a Member and Support Staff Experience Coordinator. This crucial role is responsible for providing comprehensive support and coordination services to Members of Parliament and their staff.
The Member and Support Staff Experience team are responsible for enabling an exemplary experience to members of parliament, member support staff and party-political office staff across all the services provided by Parliamentary Service.

No two days are the same, so you will need to be nimble, pragmatic and outcome focussed. The key responsibilities of the role include:

• Providing high-quality administrative support to the Member and Support Staff Experience team using the Microsoft Suite, internal workflow apps and software which ensure the smooth running of the support function to members and most importantly, the staff who support them.
• Serving as a key point of contact for member support staff, addressing inquiries, resolving issues, and delivering timely communications on behalf of the team.
• Providing exceptional, customer focused service delivery to solve problems and meet deadlines with a professional manner.
• Collaborating with the team and our key stakeholders, contributing to our outstanding team culture and upholding our five Parliamentary Service values.

What You Will Bring to the Role | Tō kete:

• A sound working knowledge of the Microsoft Suite of products, importantly Teams and Outlook
• A natural ability to gain the confidence and respect of others through discretion, reliability, sound-decision making, and honesty.
• Excellent organisational and time management skills, with the capacity to manage multiple tasks and priorities simultaneously.
• A high level of self-awareness and excellent interpersonal and communication skills.
• Ability to maintain confidentiality and exercise discretion when handling sensitive information.

About Us | Mō mātou:

• We actively represent our values of Empowerment, Integrity, Manaakitanga, Accountability and Whanaungatanga.
• We offer a thorough induction, on-going development, and flexible working conditions to suit your lifestyle.
• Our ever-changing environment allows us to be part of the action at Parliament including opportunities to attend question time, select committees and other parliamentary events.

How to Apply | Me pēhea te tuku tono:

To apply, click the 'Apply Now' button to upload your CV, cover letter and complete the online application form.

Applications close midnight, 21st June 2024. All applications must be made online. If this is not possible or to arrange a confidential kōrero with the hiring manager, please email

Note : We will be screening applications as we receive them to move swiftly to interview shortly after the advert closes (depending on application numbers, this date may change). You may be asked to complete a pre-interview screen via phone or video.

Please let us know in your application if we need to make any specific accommodations during our process.

Job Details

Reference #

36195

Posted on

07 Jun 2024

Closes on

21 Jun 2024 23:55

Location(s)

Wellington

Expertise

Administration, Customer Services

Job level(s)

Graduate, Experienced

Work type(s)

Events-Based full-time

Job description

Position Description - Member and Support Staff Experience Coordinator.docx

APPLY

PRINT

EMAIL THIS JOB TO A FRIEND