Patient Administration Coordinator

Patient Administration Coordinator - Patient Service Center

• 12 month Fixed Term, Monday to Sunday
• Close to transport links  
• Development opportunities available  

Te whiwhinga mahi | The Opportunity:  

We are looking for an admin superstar, to join our existing Patient Administration Coordinators, at the Patient Service Centre; based across Auckland City Hospital, Starship Hospital and Greenlane Clinical Centre. 

• Challenging but rewarding role in Patient Administration Services (PAS) 
• Service-oriented department with dynamic daily challenges 
• Work with a close-knit admin team 
• Collaborate with clinicians, nurses, managers, and directors 
• Rostered across three sites: Auckland Hospital, Starship Hospital, Greenlane Clinical Centre 
• 8-hour shifts scheduled between 7:00am - 7:00pm
• For some roles, there will be the opportunity to work weekends

Our Patient Service Centre (PSC) unit provides support to the clinical department by managing their outpatient clinic receptions, processing referrals and making initial and follow-up appointments for our patients. We are a large team and we collectively make about 850,000 outpatient appointments and over 300,000 surgical bookings per year. 

Nga Pūkenga Motuhake | Important Skills  

• Excellent English proficiency 
• Reliable and punctual with a strong attendance record 
• Excellent customer service skills and positive attitude
• Resiliency, adaptability and flexibility to ensure the smooth running of the service 
• Fast learner, great at multitasking, with excellent time management skills 
• Strong computer skills with an ease of learning new apps 

You will need to have the right attitude to deliver the highest quality customer service to our valuable patients and offer the following skills: You care about public health and you want to serve our community. You have alignment with theTe Toka Tumai values.You are capable of building good working relationships with all types of people across Te Toka Tumai.

He aha ngā painga o tēnei mahi mōu | Why you will enjoy working here:  

• $70,970 - $74,090 per annum (pro rata) 
• In-house mentorship and on-going training 
• Free professional development opportunities 
• Career progression within the organisation 

We recognise there is more to life than mahi | work, and we encourage and provide access to all our staff several services and benefits to support themselves whilst they are employed within Te Toka Tumai Auckland. 

For more information on what we offer, please click here. 

Me pēhea te tuku tono | How to apply  

To express your interest, please submit your online application by attaching your most recent CV and Covering Letter stating why this job interests you.  

For online application assistance, please contact Abdalla Elhennawi - Recruitment Administrator at