Customer Service Superstar

About the Company: Our client is New Zealand's only carboNZero certified electricity provider. They are part owned by you and a team of 5 million. Their exciting mission is to provide Kiwis and Kiwi businesses with 100% pure renewable power, and to electrify New Zealand's vehicle fleet. They are all about their people and this is reflected in their strong company culture and supportive work environments. There is also a flexible working from home policy! This organisation is big on innovation with a very clear and future focused plans for sustainability, with big growth plans - this is a great to time to join and make your mark. About the Role: Working within the Customer Care team, your role will have you join a tight knit team of 10. Your day will include contacting and answering incoming calls from customers, responding to general queries and handling complaints and escalations. This role is very task-oriented; therefore, we are looking for someone with exceptional attention to detail, and someone who is customer centric and highly organised. The office is located in Auckland CBD and the operating hours are from Monday – Friday, during standard business hours. About You: A successful candidate will have amazing communication and people skills. You will enjoy variety; problem-solving and have a positive attitude. You’ll be detail-oriented, and will ideally have experience working within a customer service or administration role where you have been required to provide end-to-end support. We also look for someone who is teachable, keen to learn and willing to continue growing within an organisation. If this sounds like the next step in your career, apply now! To find out more, please get in touch with Maddison Matthews on for a confidential chat. To apply for this vacancy you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references, we ask that you do not include them on your CV when applying.  At Tribe we have our guiding light to show us the way.  We bring our whole selves to work.   We encourage inclusion in every single interaction.  We genuinely care about people and are curious about their stories.  We celebrate all points of view.  We will help you find your tribe, the same way we have.  We’re all on a journey together so come along…