Remote Operations Manager

Job Description:

J.C. Penney is seeking a dynamic and experienced Remote Operations Manager to join our team in Napier, Hawke's Bay, NZ. As a Mid-to-Senior Level professional with at least 6 years of experience, you will be responsible for managing remote operations and ensuring the smooth functioning of our virtual operations team.

Responsibilities: - Develop and implement strategies to optimize remote operations and improve efficiency - Manage and oversee remote teams, providing guidance and support to ensure high performance - Monitor and analyze remote operations data to identify areas for improvement - Collaborate with other departments to coordinate remote operations with overall company goals - Handle escalated issues and disputes within the remote team, resolving conflicts in a timely and professional manner - Implement remote work policies and procedures to ensure compliance with company standards and legal requirements - Conduct regular performance reviews and provide feedback to remote team members - Continuously evaluate remote operations processes and practices to identify opportunities for enhancement - Stay up to date on industry trends and best practices related to remote operations management

Requirements: - Bachelor's degree in Business Administration or related field - Proven experience in remote team management and operations - Excellent communication and interpersonal skills - Strong leadership abilities and the ability to motivate remote teams - Highly organized and detail-oriented - Proficient in remote collaboration tools and technology - Driven and motivated to achieve results - Strong problem-solving and strategic planning skills

Benefits: - Paid sick leave - Training & professional development opportunities - Company equipment provided for remote work

Working Environment: At J.C. Penney, we strive for excellence and uphold high standards in all endeavors. We value teamwork, innovation, and continuous improvement in our remote operations.

Equal Opportunity Statement: J.C. Penney is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.