Resident Coordinator

Waipapa Taumata Rau | The University of Auckland

Campus Life is a Service Division that supports an engaging and inclusive campus experience for students at The University of Auckland. Campus Life operates a range of ‘wellbeing services’, such as Accommodation, Counselling and Health Services, that are aimed at removing personal barriers to academic success. It also operates ‘engagement’ services such as support for student organisations, social and sporting events, volunteering and leadership support that are aimed at helping students to maximise the non-classroom dimensions of the university experience.

Job Description

Te Whiwhinga mahi | The opportunity

We are looking for a passionate and capable professional who can support the development of a community that is safe, comfortable, supportive, conducive to academic success, and responsive to the needs of students living on campus.

Kairuruku Wharenoho /  Resident Coordinators have two key areas of responsibility. The first is to support the Resident Manager(s) in providing an enabling environment that supports the emotional, physical, and academic well-being of all students in our residences. Second, is to provide administrative support and front-line customer service to residents and other tasks as need. The Resident Coordinator will also be required to be on emergency call for a selection of communities on a rotation basis with other senior staff.

We are looking for a Resident Coordinator that will support our undergraduate and postgraduate students living in our UniLodges properties

This is a fulltime (37.5 hours per week), permanent position. 
Remuneration is $58,300 - $72,700 depending on skills and experience. Resident Coordinators work Tuesday to Saturday, 2:30pm – 10:30pm during the academic year, with the opportunity for flexible hours in the summer months. Our successful candidate will be able to start work immediately .

For more information, please refer to the Position Description .

He kōrero mōu | About you

• Warm and open in your personal style, but with a level of personal integrity that allows you to maintain consistent and respectful standards of behaviour within a community tolerant of diverse perspectives and needs
• Experienced with event planning and execution, including risk assessments and delegation of tasks in a team environment
• Available for after-hours/weekend on-call work (maximum of 1 week in every 3)
• Open to learning and willing to take initiative to solve problems
  

As part of the front line service for Accommodation, you will be friendly, outcome focused, enthusiastic, with empathy for tertiary students. Experience working within similar educational/support environments is desirable.

This is a great opportunity to enter the student accommodation profession, join an innovative, vibrant and rewarding work environment offering the satisfaction of supporting students while honing your professional skills.

Mō tō mātou rōpū | About the team

The University of Auckland’s Ngā Wharenoho | Accommodation department is the largest operator of student accommodation in New Zealand. We house over 4200 students in a range of accommodation styles. Our primary goal is to build and nurture a safe, supportive, enjoyable community for our kainoho | residents.

Ngā āhuatanga kei a mātou | What we offer

The University of Auckland is New Zealand’s leading university and maintains significant computational, laboratory and analytic facilities. Auckland itself is frequently rated as one of the world’s most liveable cities. 

The University is committed to providing an excellent working environment through:

• Flexible employment practices (including working from home, flexible hours)
• Up to 6.75% company superannuation scheme
• A competitive salary with five weeks’ annual leave

In addition, we also offer career development programmes, discounted car parking, a generous parental leave allowance, childcare and a number of other discounts on internal and external services. 

For more information please visit  Staff Benefits .

Me pēhea te tuku tono | How to apply

Applications must be submitted online, by the closing date of 23 May 2024  to be considered. Please include your cover letter and your CV highlighting how you can meet the skills and experiences detailed above. We may close this advert early if we have a large number of applications.

Please reach out to Maritza Kloppers via  for a confidential conversation. Please note we are happy to answer your questions but we do not accept applications by email.

Additional Information

Equity

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment. For further information on services for Māori, Pacific, women, LGBTQIATakatāpu iMVPFAFF + , people with disabilities, parenting support, flexible work and other personal circumstances go to  

The University is committed to providing a safe, inclusive, and equitable environment where everyone can thrive. For further information see Te Ara Tautika | the Equity Policy and visit