Senior advisor community engagement

Mō te Tari o te Kaitiaki Mana Tangata – About the Ombudsman
The Chief Ombudsman works with his staff to help New Zealanders in their dealings with government agencies. The focus is on handling complaints against government agencies, undertaking investigations and inspections, and encouraging good administration. The Chief Ombudsman is independent and impartial, with the goal of fairness for all.
The Chief Ombudsman recognises the relevancy of Te Tiriti o Waitangi / The Treaty of Waitangi and is committed to giving effect to Te Tiriti in his work.
Mō tō mātou tira – About the team
The Rōpū Māori Hononga Hapori (Māori and Community Engagement team) provides diverse community engagement and outreach, as well as guidance for Te Ao Māori practice within the Ombudsman's offices. The team is focussed on building outreach and engagement through a programme of work that will include a specific focus on Asian communities to meet the Chief Ombudsman's strategic intentions.
Mō te tūranga - About the role
This is a key influential role that will provide leadership, strategic and operational advice in relation to Asian community outreach and engagement. You will be developing and implementing strategy, policy and practices to lead engagement with these communities, and supporting other staff in their engagement needs. This is a fixed term role to June 2025.
Please note there will be significant travel expected.
He kōrero mōu – About you To be successful in this role you will have:

• Significant skills, knowledge and experience in developing and implementing engagement strategies, policies and practices.
• Subject matter expertise to provide advice and support on matters arising in relation to engaging Asian communities.
• Extensive skills, knowledge and experience to clearly and concisely convey information and ideas in both oral and written communication format to a wide range of audiences with demonstrated success in business writing.
• Excellent relationship skills, resilience and a passion for your community, with an understanding of the Ombudsman's independent role.
• Good understanding and evidence based decision making skills in relation to community engagement principles, delivery methods and practices.
• Have a growth mind-set and feel comfortable navigating through ambiguity and supporting other staff in a constructive way.
• Demonstrated skills and experience for analysing opportunities and problems from a broad perspective and understand the potential impact of actions taken.
• Demonstrated skills and experience to identify, collect, organise and analyse data to provide information and inform decisions.

Te painga o te mahi tahi me mātou - Our benefits, what we offer

• Genuine career progression opportunities and professional development through learning and mentoring by senior members of your team.
• Flexible working options
• Onsite gym and personal trainer, free to all employees
• Three paid office holidays between Christmas and New Year
• Wellness benefits and Employee Assistance Programme (EAP)

Me pēhea te tono - How to apply
To apply, click on the ‘Apply Now' button where you will need to register through our online career centre, complete our application form and upload your CV and cover letter. For further information about this vacancy please email .
The Office of the Ombudsman encourages and supports all our workers to be vaccinated against COVID-19. The current position of the Office however, does not require COVID-19 vaccination as a condition of this role. Please note that the Office may, if a risk assessment identifies the need, introduce a vaccination requirement for managing an epidemic.
All applicants will have a legal entitlement to work in New Zealand. Appointees will be subject to a criminal convictions check and may be required to achieve and maintain a NZ Government (NZSIS) security clearance.
As the Ombudsman's role is to provide “fairness for all” New Zealanders, it is important that our staff represent the diversity of Aotearoa. We value your individuality and how you can contribute to our team. We encourage applicants from all walks of life.
Depending on skills and experience the salary is expected to be between $100,612 - $125,765.
Applications close 5pm, 28 April 2024