Support Services Manager

• Full Time
• Application Closes 28 Apr 2024
• Southland - Invercargill
• Administrative Services Manager

Support Services Manager 

Southern Cross Invercargill Hospital 

Southern Cross Invercargill Hospital is the southernmost private surgical hospital in the Southern Cross network, it is widely known and used by people throughout the Southland and Queenstown-Wakatipu basin areas. 

The hospital features advanced theatre systems, including robotic orthopaedic surgery.  Our highly skilled and caring team provide excellent care to 4200 patients per year.  Our elective surgical services include breast; endoscopy and gastroenterology; general; gynaecology; ophthalmology; oral and maxillofacial; orthopaedic; ear nose and throat; and urology surgery.   

Mō te Tūranga | About the Role

The purpose of this position is to specifically lead, manage and co-ordinate all support services (including general administration, reception, bookings, finance and accounts, debtors and creditors medical records management, management of relevant contracts and outsourced services) ensuring optimum efficiency and effectiveness is achieved and the service delivered is patient focused, profit/loss responsive and renowned for quality.

To assist the General Manager to achieve the hospital’s business objectives by implementing and maintaining efficient systems and processes to actively manage support service and contracted services provision cost.

This position is a critical part of the senior leadership team and makes a significant contribution to the overall performance of the hospital. This includes ensuring that the business retains a leading position within the healthcare market and can respond positively and effectively to competition.  

Ngā pūkenga me ngā wheako | Skills and experience

• To have proven experience within an Administration management position
• Experience managing and leading staff
• Experience in customer service
• Be able to work well within multidisciplinary teams
• Have excellent communication and problem-solving skills

Ngā mea ka taea e mātou te tuku I a koe | What we can offer you: 

• Competitive remuneration package
• Subsidised health insurance
• Christmas and New Year breaks 
• Discounts on products and services from a range of our partners
• Wellbeing programme
• Employee referral bonus scheme 
• Opportunity to be part of our Employee Rainbow Network 

Ko wai matou | Our Organisation

Southern Cross Healthcare is driven by a clear purpose to advance the provision of quality healthcare in Aotearoa New Zealand. 

Our people are at the core of everything we do and the care we provide. We combine the skills of more than 4,000 people, including 2,000 nurses and anaesthetic technicians working with more than 1,200 specialists, surgeons, anaesthetists, and allied health professionals.

Together, we are one of the largest providers of healthcare in Aotearoa New Zealand and the most trusted brand in our industry.  

Our strong ‘for purpose’ organisational ethos means we don’t merely think in financial quarters, we think in generations and the decades it takes to get there.

Tō mātou whakahaere ki te tika, te rerekētanga, me te whai wāhi mai | Our commitment to equity, diversity, and inclusion

As an organisation, we are committed to upholding the principles of Te Tiriti o Waitangi and providing a culturally safe environment that demonstrates manaakitanga and embraces diversity. 

We welcome and encourage applications from our Māori, Pacific, disabled and rainbow communities as we aspire to have a workforce that reflects the diversity of Aotearoa New Zealand.

If you would like to discuss your specific needs and how we can support you, please reach out to our Talent Acquisition team at

Haere mai, ā, mā te mahi tahi ka whai wāhi ki tētahi mea whai take, ka āwhina i ngā tāngata ki te whai oranga mā te whakaaro anō ki te tautiaki hauora

Join us, and together, each of us can be part of something important, helping people live their best lives by reimagining healthcare.