Switchboard Receptionist, Silver King

Main Duties and Responsibilities

Performs switchboard duties including:

• Performs switchboard duties for campus and maintains switchboard procedures manual.
• Responds to general inquiries in person and over the phone; provides alternate sources for college information.
• Provides daily backup for Finance and Continuing Education; processes tuition payments and prints SLED receipts.
• Instructs employees with the use of phones, voicemail, fax, and photocopier functions.
• Maintains and updates telephone information.
• Books rooms using the room book system including sending out invoices and resolving booking conflicts.
• Assists the Campus Manager and all departments by providing limited word processing services.
• Maintains Campus CMS content.
• Schedules counselling and student appointments.
• Maintains and monitors the key distribution system.
• Communicates and routes custodial and maintenance requests as necessary.
• Coordinates and trouble-shoots day to day campus-related issues.
• Maintaining and monitoring bulletin boards.
• Prepares, receives, and sends courier packages.
• Is the main contact for First Aid emergencies.
• Performs other duties as required.

Skills, Knowledge, and Abilities

• Keyboarding at 60 wpm; proficiency in Windows XP and Office 2007 (including Word, Excel and email), Publisher, Access, GroupWise
• Excellent written and verbal communications skills and ability to edit and proofread documents
• Excellent interpersonal skills; ability to work independently and as a member of a team; CMS, SLED and First Aid Level I

Education and Experience

• Applicants must have high school graduation, plus one-year of an Office Administration Program with word processing option
• Minimum 1-2 years related experience.

This is a temporary, full-time (100%) leave-replacement position commencing June 28, 2024, and ending August 30, 2024, or upon the return of the incumbent.  The salary is pay grade 6 - $29.86 per hour - in accordance with the Selkirk College PPWC Collective Agreement.