Weekend Receptionist

Waipapa Taumata Rau | The University of Auckland

The University of Auckland is New Zealand’s leading university. We employ more than 5400 academic and professional staff to support over 41,000 students, making us one of NZ’s largest employers.

Campus Life is a Service Division that supports an engaging and inclusive campus experience for students at The University of Auckland. Campus Life operates a range of ‘wellbeing services’, such as Accommodation, Counselling and Health Services, that are aimed at removing personal barriers to academic success. It also operates ‘engagement’ services such as support for student organisations, social and sporting events, volunteering and leadership support that are aimed at helping students to maximise the non-classroom dimensions of the university experience. For more information on Campus Life services.

Job Description

Te Whiwhinga mahi | The opportunity The University of Auckland’s Ngā Wharenoho – Accommodation department is growing. Our primary goal is to build and nurture a safe, supportive, enjoyable community for our student residents. We are searching for a permanent part time weekend receptionist to support our students at University Hall & Waikohanga House

Our Receptionist's provide professional administrative and reception services for accommodation and form part of the “face” of Accommodation for visiting students, families and key stakeholders. Receptionists deliver customer focused reception service, directing and referring enquiries from staff, students and the public as appropriate. Key tasks include but are not limited to:

• Provide administrative support to residents, including meeting couriers and managing related supplies.
• Maintain and service the photocopier and ensure the availability of other necessary office supplies.
• Receive and route calls appropriately, offering front desk support.
• Offer reception support for events taking place within the faculties.
• Liaise with residents regarding payment arrears and refunds, and perform bank reconciliations.

This is a part time, permanent  position 
Hours are Saturday and Sunday: 8:30am - 4:30pm
Remuneration is $48,615 - $56,100 per annum (pro rata) depending on skills and experience. For more information, please refer to the Position Description . 

He kōrero mōu | About you

The successful candidate will be capable of delivering a high standard of service, and can also provide reliable, efficient, and accurate execution of the reception duties in an Accommodation workplace. We are seeking motivated self-starters who can work autonomously with the following

qualifications

• National Certificate of Educational Achievement Level 2 and/ or Vocational qualification in related subject
• Administrative role experience is essential and preference will be given to those with understanding of the tertiary education sector
• With knowledge and basic understanding of CRM and databases
• Excellent customer service with good public relations and communication skills

Ngā āhuatanga kei a mātou | What we offer

The University of Auckland is New Zealand’s leading university and maintains significant computational, laboratory and analytic facilities. Auckland itself is frequently rated as one of the world’s most liveable cities. 

The University is committed to providing an excellent working environment through:

• Flexible employment practices 
• Up to 6.75% company superannuation scheme
• A competitive salary with five weeks’ annual leave

In addition, we also offer career development programmes, discounted car parking, a generous parental leave allowance, childcare and a number of other discounts on internal and external services. 

For more information, please visit  Staff Benefits .

Me pēhea te tuku tono | How to apply Applications must be submitted online, by the closing date of 03 June 2024to be considered. Please include your cover letter and your CV highlighting how you can meet the skills and experiences detailed above. Please reach out to Leighton Tekotahi, via for a confidential conversation. Please note we are happy to answer your questions but we do not accept applications by email .

Additional Information

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Equity

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment. For further information on services for Māori, Pacific, women, LGBTQIATakatāpu iMVPFAFF + , people with disabilities, parenting support, flexible work and other personal circumstances go to  

The University is committed to providing a safe, inclusive, and equitable environment where everyone can thrive. For further information see Te Ara Tautika | the Equity Policy and visit