Customer Service - Immediate Start

icon building Company : Hirepool Ltd
icon briefcase Job Type : Full Time

Number of Applicants

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000+

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Job Description - Customer Service - Immediate Start

We are looking for a hardworking Customer Service to join our all-star team at Hirepool Ltd in Rotorua, Bay of Plenty.
Growing your career as a Full Time Customer Service is an awesome opportunity to develop useful skills.
If you are strong in creativity, planning and have the right mindset for the job, then apply for the position of Customer Service at Hirepool Ltd today!

Customer Service

Rotorua, New Zealand

Reference: 6212828

  • Great on-the-job training (gain endorsements on forklifts, diggers, rollers & scissors lifts)
  • A great team-working environment
  • Wide range of employee benefits including free staff hire in our DIY fleet

Our team in Rotorua are looking for an experienced Customer Service person with an interest in tools and machinery. You need to be great with people and have the ability to build positive ongoing relationships with both internal and external customers. To do this you'll need a confident phone manner to field queries and provide advice and also be willing to help out your team in the yard or doing deliveries.

What you'll learn:

  • How to answer phone queries and raise customer contracts
  • How to offer advice on which tools and machinery are required for different jobs
  • How to service a wide variety of hire plant
  • How to work safely for you and for our customers

What you need:

  • Ideally a full Driver's Licence
  • Intermediate computer skills
  • Strong customer service background; ideally in the same or a similar industry

Who we are:

Hirepool was established in 1955 and over that time we've grown to become the national leader in the hire industry. Our equipment ranges from lawnmowers to 30-tonne excavators, portable toilets to 40-metre marquees, and cars to 10-tonne trucks. It means we provide our services to a really diverse customer base; everyone from big names in infrastructure and construction to independent contractors and first-time DIY-ers all the way from Whangarei to Invercargill.


Benefits of working as a Customer Service in Rotorua, Bay of Plenty:


● Learning opportunities
● Advancement opportunities
● Competitive salary
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