Business Analyst, Wellington

About us

The Ministry of Social Development is a people-centred organisation. We’re in communities across the motu, working with partners to help New Zealanders be safe, strong and independent. We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and communities. As a Te Tiriti o Waitangi partner we are committed to supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations. Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.

 

Business Analyst

• Permanent
• National Office, Wellington

Who’s the team?

This is an opportunity within our National Office to join a team that helps shape the way people interact with MSD. We are looking for a Business Analyst to help form up our mahi to ensure a cohesive, client-centric opti-channel experience is provided. 

You will be working as part of an Agile product team that's focused on delivering self-service solutions. The work is a mixture of ongoing support functions, implementations of new products and services, and pre-discovery/discovery work.

This is an exciting opportunity to join a collaborative, high-performing team who are passionate about making a difference to how people interact with government. In return, you will get a fun, supportive working environment where your voice will count and your opinion will be appreciated.

Responsibilities:

• Support the Product Owner with delivery planning, grooming, estimation, and prioritisation of the backlog.
• Analyse and understand business needs and translate them into fit for purpose user stories/requirements with clear acceptance criteria.
• Provide day to day support around our current product and services.
• Providing a user-focused mentality to new services.
• Facilitate requirements gathering workshops with Subject Matter Experts.
• Work with system & UAT testers to support the completion of testing activities.
• Establish relationships with internal and external stakeholders to support the delivery of business outcomes.
• Provide reporting and feedback from stakeholders, users and team members around discovery across new products and services.
• Engage with stakeholders, delivery team members and vendors to fully understand, communicate and document process, workflows, requirements and solutions.

Experience you’ll bring:

• Working as a Business Analyst in an Agile environment (within a government agency).
• Delivering digital features that provides benefits for our clients, staff and the ministry within a complex environment
• Creating user stories that focus on digital applications.
• Defining business requirements and working with design principles and Customer Experience.
• Excellent communication skills.

Position Description

Salary range: $78,222.00 - $94,689.00

How to apply

To apply, click the 'Apply Now' button to upload your CV, cover letter and complete the online application form.

Note: Your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the key responsibilities listed in the position description.

All applications must be made online. If this is not possible or if you have any queries, please contact us at

Internal MSD Employees – please apply through your myHR portal at work. This will ensure that your myHR employee profile is visible as internal candidate.

Closing date: Thursday, 23rd May 2024

Joining us

Joining MSD means being part of a whānau that celebrates the diversity each individual represents.

We show manaaki, we care about the wellbeing and success of people and want everyone to thrive, and be who they are in a supportive and inclusive working environment.

We work together to make a difference for communities while doing the right thing with integrity.

We are a Treaty partner committed to strengthening relationships with Māori, Hapū, Iwi and communities to realise their own potential and aspirations.

If you have any support or access requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.

MSD has a COVID-19 vaccination policy that encourages, but does not require, employees to be fully vaccinated for COVID-19 and its variants, unless the role is identified as requiring vaccination at the time.