Client Service Assistant - Remote Work

Job Description:

StretchSense is seeking a hardworking and motivated individual to join our team as a Client Service Assistant working remotely. As an entry-level position, no prior experience is required, making this an excellent opportunity for individuals looking to start their career in the client service industry.

Responsibilities: - Assist clients with inquiries and provide timely and accurate responses via phone, email, and online chat. - Manage a high volume of client interactions while maintaining a professional and friendly demeanor. - Collaborate with internal teams to resolve client issues and ensure a seamless customer experience. - Provide product information and support to clients to help them make informed purchasing decisions. - Work closely with the sales team to follow up on leads, track client interactions, and assist in closing sales. - Maintain accurate and up-to-date client records in the CRM system. - Identify opportunities for process improvement and provide feedback to the management team.

Requirements: - Strong communication skills and the ability to empathize with clients. - Demonstrated leadership and adaptability in a fast-paced environment. - Ability to work independently and prioritize tasks effectively. - Proficiency in Microsoft Office suite and CRM systems is a plus. - High school diploma or equivalent required.

Benefits: - Life insurance and medical coverage. - Joining bonus for successful candidates. - Opportunities for career growth and development within the company.

Working Environment: At StretchSense, we prioritize understanding and empathy in all interactions with clients and colleagues. We believe in fostering a supportive and inclusive work environment where every team member is valued and respected.

Deadline to Apply: July 1, 2024

Equal Opportunity Statement: StretchSense is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.