Customer Service - Auckland

About the business and the role

Seabridge Logistics Group is emerging as one of Australasia’s leading independent global logistics providers; delivering a complete range of import, export, and integrated logistics services throughout Australia and New Zealand.

We are currently seeking a dynamic team player to join our Auckland branch located in Penrose. In this rewarding position, you will be responsible for delivering quality Customer Service to our key customers.

Job tasks and responsibilities

Reporting to the Branch Manager, your responsibilities will include:

• Coordinate the movement and management of customer orders while working closely with overseas partners, service providers and internal operations;
• Provide customers with regularly updated status of inbound orders and deliveries;
• Establish and maintain a good rapport with customers;
• Attend client visits when necessary;
• Provide quotations and maintain client costings.

About You

Demonstrated experience in Customer Service with an International Freight Forwarder

Excellent knowledge of import operations and customs procedures

Strong relationship building experience with excellent communication skills

A positive and proactive "can-do" attitude

Attention to detail, with sound analytical and problem-solving skills

Prior experience using CargoWise (CW1) advantageous

Perks of the job

Competitive remuneration package

Stable, long term career opportunity

Forward-thinking, fast-paced company

Free onsite parking