Hozpitality - Guest Service Agent

Hotel Name Company Description Located in the heart of Auckland, The Sebel Auckland Manukau is the perfect location for business and leisure! Our hotel is conveniently located for exploring the vibrant area of Manukau and the rest of Auckland just upon your doorstep. We are looking for a Guest Service Superstar to join our Front Office team. Job Description

• Our Guest Service Agents are the face of our Hotel, the first to say Kia ora and the final Ka kite ano upon departure!
• You have a passion for welcoming people, creating memorable guest stays and assisting with enquiries.
• You will be performing check ins & check outs with excellent communication skills ensuring a seamless stay.
• You will be an advocate for Accors Live Limitless loyalty program, showcasing to our guests the wonderful benefits of being a member!

Qualifications

• Customer service experience
• A people person - the passion to create memorable moments
• Flexibility to work various shifts

Additional Information $24.65 per hour plus Benefits!

• Learn your Way - Access to our Accor Academy so you can Earn while you Learn!
• Work Your Way - Flexibility to ensure a work life balance!
• Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide
• Meals on shift & parking onsite
• Accor's Parental Leave Scheme
• Access to our Employee Assistance Program

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.