Lead Service Coordinator

  Ko mātou tēnei I This is Us

Kia ora,

We passionately believe that everyone should be able to actively contribute to their community and thrive. Presbyterian Support Northern is a not-for-profit organisation, stretching from Taupo to Whangarei, that provides access to critical health and social services. We are renowned for our core services Enliven, Family Works, Lifeline and Shine .

Everything we do is informed by our purpose to enable our clients to have a better life; and our values of Hope, Trust & Integrity, Compassion, Partnership, Tangata Whenua. 

Our Enliven Service is a leading provider of home and community support for older people and those with disabilities or recovering from injury. Our team of more than 600 believe that our elderly, those living with dementia and other conditions should be able to maximise their independence and engage, socialise and be active in their communities. 

Te Kowhiringa I The Opportunity 

This role works across our Enliven Southern region, which includes the wider Tauranga, Rotorua, Taupo, Whakatane and Hamilton areas.

Reporting to the Area Manager, the Lead Service Coordinator leads a team of Service Coordinators and Support Workers in the delivery of client-driven and flexible community-based support services. They ensure Enliven’s operational processes meet clients’ needs and deliver on the service objectives outlined in Enliven’s contracts. They support the development and achievement of the annual service business/quality plan and is responsible for developing a team culture that encompasses the values and vision of PSN and Enliven Services.

Ngā pūkenga kei a koe I Your Skills and Experience 

We would love to hear from you if you are:

• Registered Health Professional (Nurse, Physio, OT) with a current practising certificate
• Experience managing and leading a team, and providing coaching
• Experienced in aged care, disability, rehabilitation or community settings
• Advanced clinical assessment and documentation skills
• Well organised and the ability to work independently
• Excellent computer skills
• Ability to communicate clearly and effectively

We are Diverse and Inclusive:

We are committed to providing a diverse and inclusive working environment. You will love coming to work and being included and valued for your contribution. Examples of our commitment include - we are an accredited Dementia Friendly Organisation, a Domestic Violence Free Workplace, we are members of Diversity Works and a member of the Pride Pledge. 

Ngā āhuatanga hirahira o te mahi nei I Highlights of Working with Us

To ensure your success, you will have access to:

• Opportunities for ongoing professional and career development
  
• Access to free professional and external counselling, support and advice through our Employee Assistance Programmes
  
• A range of discounted services and products through our BOOST programme
  
• Rewards if you successfully refer a friend or family to work for PSN
• Formal recognition of your service from 5 years service with PSN
  
• Kiwi saver paid in addition to your salary 
• Apply to purchase up to 10 additional days of annual leave per year 

E hika ma, Tono a mai! (What are you waiting for )… join our team and be part of the solution!