Operations Manager- Queenstown

Tēnei tūranga │ About the Role

Aviation Security Service (AvSec) is the Government provider of aviation security in Aotearoa New Zealand, operating at our six major airports. Part of the Civil Aviation Authority (CAA), our role is to deliver premier aviation security, while enabling a high quality, responsive passenger experience. We pride ourselves in excellence and you will contribute to our continuous improvement mindset with a proactive can-do attitude.

The Operations Manager at Queenstown Airport plays a vital role in airport and passenger safety and security by ensuring that people and process are functioning at a high level to safely transit passengers. It can be a very busy environment, so agility and flexibility are essential. You will manage frontline operational teams of approximately 55 staff, led by Team Leaders, ensuring that quality and code of conduct standards are adhered to. You will oversee the health, safety and wellbeing of staff, contribute to business and operational planning, and deliver consistently high levels of service. Part of your role will be to liaise with a range of stakeholders both within the airport environment, with other government agencies, and international organisations. 

Ko tāu e kawe mai ai | What You’ll Bring

The Operations Manager position calls for experience working in busy operational environments and leading a team. You will thrive on providing high quality service in a complex operational environment and enjoy working with a range of stakeholders. You will have the maturity and confidence to interact with people from all walks of life and the ability to switch between tasks effortlessly. 

There can be times when the workload will be high, with conflicting priorities, so you will need to be able to remain calm and focused and work effectively under pressure. You will bring the following skills: 

• Strong communication skills to engage with, inspire, and create synergy across a diverse range of groups including other agencies
• The ability to inspire and motivate others whilst fostering a culture which values its team members and their contributions
• Strong health & safety focus to enable a positive safety culture
• Strength in operating disciplines with the ability to identify further opportunities to ensure the station thrives
• A level of political astuteness is required, coupled with the ability to identify and manage risk in uncertain situations.

The salary band for this position goes from $112 171 to $156 711 with a mid-range being $137 622. Starting salaries will be based on knowledge, skills and experience the successful candidate brings to the role and relativities across the organisation. 

 Tono ināianei | Apply Now

Apply directly by completing the online application form and submit your CV and Cover Letter.  

National Security Clearance
To be eligible for this role you must be able to gain and maintain a national security clearance. This includes a residency requirement. The candidate must have been a NZ citizen or hold a current NZ Residency Class Visa andideally have been a citizen and resident of the UK, USA, Canada or Australia for at least 10 years.

You must be able to obtain and maintain a “Secret” security clearance. Use this online tool to self-check your eligibility for a Secret security clearance. Please note this tool is not part of the formal security clearance process:

http://www.protectivesecurity.govt.nz/eligibility-tool

For more information on the role please view the position description. For any questions, please contact the Recruitment team at 

Applications close on Sunday 23/06/2024.