Account Support Specialist

Job Description:

Jacobs Engineering Group is seeking a dedicated Account Support Specialist to join our team in Tauranga, Bay Of Plenty, NZ. As an Associate Level position, the ideal candidate will have at least 3 years of experience in a similar role. We are looking for someone who is hardworking, adaptable, with strong leadership and critical thinking skills.

Responsibilities: - Provide support to key customer accounts, ensuring their needs are met and issues are resolved in a timely manner - Communicate regularly with clients to maintain strong relationships and address any concerns - Collaborate with internal teams to ensure seamless delivery of services and products to clients - Analyze account data and metrics to identify opportunities for growth and improvement - Create reports and presentations to update stakeholders on account status and performance - Participate in meetings and training sessions to stay up-to-date on industry trends and best practices - Assist with onboarding new clients and providing ongoing support as needed

Requirements: - Bachelor's degree in Business Administration, Marketing, or a related field - 3+ years of experience in account support or customer service - Strong communication and interpersonal skills - Excellent organizational and time-management abilities - Proven track record of meeting and exceeding customer expectations - Proficiency in Microsoft Office suite and CRM software - Ability to work independently and as part of a team

Benefits: - Dental insurance - Life insurance - Gym membership

Working Environment: At Jacobs Engineering Group, we strive for a harmonious workplace where collaboration and respect prevail. We value diversity and inclusion and promote a culture of innovation and continuous improvement.

Deadline to Apply: June 27, 2024

Equal Opportunity Statement: Jacobs Engineering Group is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.