Chat Support Representative

Job Description:

Air Products & Chemicals is seeking a motivated and passionate individual to join our team as a Chat Support Representative in Auckland, NZ. This is an entry-level position with no required years of experience, making it perfect for individuals looking to kickstart their career in customer service.

Responsibilities: 1. Respond to customer inquiries and provide support through chat channels. 2. Assist customers with product information, technical issues, and troubleshooting. 3. Ensure timely and accurate resolution of customer concerns. 4. Communicate effectively with customers to provide a positive experience. 5. Collaborate with team members to improve customer satisfaction and service quality. 6. Maintain a high level of professionalism and customer service at all times.

Requirements: 1. Motivated and passionate individual with a strong desire to help customers. 2. Excellent planning and organization skills. 3. Effective persuasion and communication skills. 4. Ability to work well in a team environment. 5. High school diploma or equivalent. 6. Knowledge of customer service principles and practices.

Benefits: 1. Relocation allowance for eligible candidates. 2. Company transportation for easy commute. 3. Comprehensive medical coverage for employees.

Working Environment: At Air Products & Chemicals, we value building strong relationships with colleagues, clients, and partners. You will have the opportunity to work in a collaborative and supportive environment where your contributions are appreciated and rewarded.

Deadline to Apply: Interested candidates should apply by June 27, 2024.

Equal Opportunity Statement: Air Products & Chemicals is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status. All qualified candidates are encouraged to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.