Remote Client Relations Assistant

Job Description:

Dawn Aerospace is seeking a dedicated Remote Client Relations Assistant to join our team in Auckland, NZ. This position is full-time and at the Associate level, requiring a minimum of 2 years of experience. The ideal candidate will be resilient, resourceful, possess excellent time management skills, and be adept at negotiation.

Responsibilities: 1. Communicate with clients remotely to address inquiries, resolve issues, and maintain positive relationships. 2. Collaborate with the sales and marketing teams to identify opportunities for upselling or cross-selling products and services. 3. Assist in creating proposals, contracts, and other client-related documents. 4. Monitor client accounts and ensure accurate billing and payment processing. 5. Gather feedback from clients to improve service delivery and customer satisfaction. 6. Maintain detailed records of client interactions and transactions in the CRM system. 7. Stay up-to-date on industry trends and competitor activities to provide valuable insights to the team.

Requirements: 1. Bachelor's degree in Business, Marketing, or related field. 2. Proven experience in a client-facing role, preferably in a remote setting. 3. Excellent communication skills and the ability to build rapport with clients. 4. Strong organizational skills and attention to detail. 5. Proficiency in CRM software and Microsoft Office suite. 6. Ability to work independently and prioritize tasks effectively. 7. Understanding of sales principles and customer service best practices.

Benefits: - Employee discounts on company products and services. - Life insurance coverage for peace of mind. - Paid overtime opportunities for additional earnings. - Recognize and reward based on performance and merit.

Equal Opportunity Statement: Dawn Aerospace is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other protected status under applicable laws. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

Deadline to apply: 2024-05-06

Join our team at Dawn Aerospace and play a key role in fostering strong client relationships and driving business growth! Apply now to be considered for this exciting opportunity.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.