Client Relations Associate

As a Client Relations Associate at International Paper in Napier, Hawke's Bay, NZ, you will play a crucial role in building and maintaining strong relationships with our clients.

Responsibilities: - Establish and maintain positive relationships with clients through regular communication and meetings - Address client inquiries and concerns in a timely and professional manner - Collaborate with internal teams to ensure client needs are met and issues are resolved - Monitor client accounts and provide reports on client activity and performance - Identify opportunities for new business and upsell services to existing clients - Conduct research to understand client needs and preferences - Assist with market research and competitor analysis - Coordinate with sales and marketing teams to develop and implement client retention strategies - Maintain accurate records of client communications and transactions

Requirements: - Bachelor's degree in Business Administration or related field - Minimum of 3 years of experience in client relations or a similar role - Strong communication and interpersonal skills - Dedicated and energetic personality - Attention to detail and strong problem-solving abilities - Ability to work independently and as part of a team - Proficiency in Microsoft Office suite and CRM software - Ability to multitask and prioritize tasks effectively

Benefits: - Company equipment provided - Free food provided during working hours - Disability insurance coverage

Working Environment: At International Paper, we strive for a harmonious workplace where collaboration and respect prevail. We believe in fostering a supportive and inclusive environment where every employee can thrive.

Deadline to Apply: May 22, 2024

Equal Opportunity Statement: International Paper is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, genetic information, disability, veteran status, or any other protected status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.