Client Relations Specialist

Job Description:

Whirlpool, a leading home appliance manufacturer, is seeking a Client Relations Specialist to join our team in Dunedin, Otago, NZ. This full-time, entry-level position is perfect for a resourceful and hardworking individual who is passionate about delivering exceptional customer service.

Responsibilities: 1. Establish and maintain positive relationships with clients to ensure their satisfaction with Whirlpool products and services. 2. Handle client inquiries and concerns in a timely and professional manner. 3. Collaborate with internal teams to address client needs and resolve issues. 4. Conduct research to stay informed about current market trends and competitor activities. 5. Assist in the development of client communication materials such as newsletters and product updates. 6. Manage client accounts and maintain accurate records of interactions. 7. Coordinate client events and participate in promotional activities as needed. 8. Work closely with the sales team to identify opportunities to upsell or cross-sell products.

Requirements: 1. Bachelor's degree in business administration or a related field. 2. 1 year of experience in customer service or client relations. 3. Strong communication and interpersonal skills. 4. Excellent time management and organizational abilities. 5. Ability to multitask and prioritize tasks effectively. 6. Proficiency in Microsoft Office suite and CRM software. 7. Knowledge of home appliances or consumer electronics is a plus.

Benefits: - Company transportation provided - Disability insurance - Vision insurance

Working Environment: At Whirlpool, we believe in aligning work with a greater purpose, contributing to a meaningful mission. Our team is dedicated to improving the lives of our clients through innovative products and exceptional service. Join us in making a difference in the world of home appliances.

Deadline to Apply: June 11, 2024

Equal Opportunity Statement: Whirlpool is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.