Remote Client Service Manager

Job Description:

Cardinal Health is seeking a Remote Client Service Manager to join our team in Wellington, NZ. As a full-time Associate Level role, the ideal candidate will have at least 5 years of experience in client services or a related field. The successful candidate will be adaptable, independent, and possessed of excellent teamwork and time management skills.

Responsibilities: - Manage and oversee a portfolio of remote clients, ensuring their needs are met and issues are resolved in a timely manner - Serve as the main point of contact for clients, providing exceptional customer service and building strong relationships - Collaborate with internal teams to coordinate client requests and provide solutions that align with their needs - Monitor client satisfaction and feedback, making recommendations for improvement as needed - Analyze client data and trends to identify opportunities for growth and expansion - Create and deliver reports to clients on a regular basis, keeping them informed of performance metrics and progress towards goals - Stay up-to-date on industry trends and best practices to ensure client success

Requirements: - Bachelor’s degree in business, marketing, or a related field - 5+ years of experience in client services or a similar role - Strong communication and interpersonal skills - Ability to work independently and prioritize tasks efficiently - Proficiency in Microsoft Office Suite and CRM software - Experience working in a remote setting is a plus

Benefits: - Paid overtime - Profit sharing - Vision insurance

Working Environment: At Cardinal Health, we thrive in a culture that embraces change and responds resiliently. We value teamwork and collaboration, and strive to create a supportive and inclusive environment for all employees.

Deadline to Apply: June 22, 2024

Equal Opportunity Statement: Cardinal Health is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.