Client Support Assistant

As a Client Support Assistant at Monsanto in Wellington, NZ, you will play a crucial role in supporting our clients and maintaining positive relationships with them. You will be responsible for assisting clients with their inquiries, resolving any issues they may have, and ensuring their overall satisfaction with our products and services.

Responsibilities: - Responding to client inquiries via phone, email, and in person - Providing product information and assistance to clients - Resolving client complaints in a timely and professional manner - Assisting with client onboarding and account management processes - Collaborating with other departments to ensure client needs are met - Keeping accurate records of client interactions and transactions - Identifying opportunities to upsell or cross-sell products and services to clients - Providing feedback to the team on client needs and preferences

Requirements: - 4 years of experience in a client support role - Resilient and motivated personality traits - Strong emotional intelligence and leadership skills - Excellent communication and interpersonal abilities - Proficient in Microsoft Office and CRM software - Ability to work well under pressure and in a fast-paced environment

Benefits: - Disability insurance - Visa sponsorship for eligible candidates - Training and professional development opportunities - Recognize and reward based on performance and merit

Equal Opportunity Statement: Monsanto is an equal opportunity employer and we welcome applications from all qualified individuals, regardless of race, gender, age, sexual orientation, or disability. We are committed to creating a diverse and inclusive work environment where all employees feel valued and respected.

If you meet the requirements and are excited about the opportunity to join our team as a Client Support Assistant, please submit your application by the deadline of May 24, 2024.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.